Senior Intune Administrator (f/m/x)

Technologies we use

Expected

• Microsoft Intune
• Autopilot (Microsoft Intune)
• Configuration Management
• ITIL

About the project

We are looking for an experienced Senior Intune Administrator to join our team in Cracow. In this role, you will be responsible for delivering user-centric IT services focused on Endpoint Management, aligned with organizational needs and strategy. You will oversee the entire lifecycle of assigned IT services, ensuring quality and cost optimization while engaging with stakeholders to understand their requirements. This position offers a hybrid work mode, allowing flexibility in your work environment.

Your responsibilities

• Preparing and maintaining the service roadmap for assigned IT services
• Controlling and overseeing all service improvement initiatives to enhance service quality
• Governance over service suppliers to ensure operational quality and compliance
• Ensuring high-severity incidents are resolved promptly and effectively
• Maintaining service compliance with company policies, standards, and ITSM processes
• Acting as the final authority on all service-related aspects and decisions
• Engaging with stakeholders to provide business-oriented services that meet their needs
• Ensuring user experience is prioritized in the development and improvement of services
• Understanding service architecture and influencing its design to meet organizational goals
• Controlling service costs to support effective budget planning and execution
• Aligning services with the company's strategic objectives

Our requirements

• Minimum 5 years of experience in IT service management with a focus on Microsoft Intune
• Deep expertise in Microsoft Intune and Autopilot, along with configuration management
• Strong understanding of ITIL principles and practices
• Proven ability to manage service lifecycle and improvement initiatives
• Excellent stakeholder engagement skills to gather and understand business requirements
• Solid understanding of service architecture and its design implications
• Fluent Polish and advanced level of English
• Working from office in Cracow two times per week

What we offer

• Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
• Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
• We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
• Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
• Comfortable workplace – class A offices or remote work
• Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
• PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
• Investment in your growth – meetups, webinars, training platform and technology blog – you choose
• Fantastic atmosphere created by all Sii Power People

Recruitment stages

• Send your CV
• Talk to us about your expectations
• Learn more about our projects and choose the best
• Start your adventure with Sii!

Sii Sp. z o.o.

Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.

Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.

This is how we work