IT Support Engineer

Your responsibilities

• Provide on-site Level 2 and Level 3 IT support for approximately 200 end users.
• Diagnose and resolve hardware, software, network, and user-related issues.
• Install, configure, maintain, and troubleshoot PCs, laptops, printers, and other IT equipment.
• Support Microsoft Windows operating systems and standard business applications.
• Collaborate with the centralized Service Desk and global IT teams to resolve incidents and technical challenges.
• Support the maintenance and continuous improvement of local IT infrastructure.
• Coordinate IT-related activities with headquarters and external service providers.
• Maintain technical documentation, incident records, and change procedures.
• Ensure reliable IT services supporting both office operations and production activities.

Our requirements

• At least 5 years of professional experience in IT support or a similar technical role.
• Solid knowledge of Windows-based IT environments and end-user support.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work independently, prioritize tasks, and take ownership of local IT issues.
• Good command of English, both written and spoken, enabling effective communication with international IT teams.
• Proactive, service-oriented attitude and strong communication skills.

Optional

• Knowledge of computer networks, including TCP/IP, switches, and Wi-Fi.
• Experience with Windows Server administration.
• Previous experience supporting IT operations in a manufacturing or industrial environment.

What we offer

• Stable employment with Ferroxcube, part of an international organization.
• A hands-on, independent role with real impact on the daily operations of our manufacturing site.
• Opportunity to collaborate with local and global IT professionals.
• Exposure to a diverse range of IT challenges in both office and production environments.
• Professional development and training opportunities.

Benefits

• nagrody jubileuszowe
• sharing the costs of professional training & courses
• life insurance
• corporate sports team
• preferential loans
• no dress code
• parking space for employees
• pre-paid cards
• sharing the costs of holidays for kids
• school layette
• christmas gifts
• opportunity to obtain permits and licenses

Join our team and make a real impact with your IT expertise!

At Ferroxcube Polska, part of YAGEO Group, we are looking for an experienced and proactive IT Support Engineer to join our manufacturing site in Skierniewice.

In this role, you will be our key local IT support contact, ensuring smooth and reliable IT operations for approximately 200 users across our office and production environments.

You will work independently on-site while collaborating closely with international IT teams, our centralized Service Desk, and external service providers.

If you enjoy solving technical challenges, taking ownership, and working in an international manufacturing environment, we would like to hear from you!

Ready to Join Us?

If you are an experienced IT professional looking for a role where your technical expertise, independence, and problem-solving skills make a real difference, we encourage you to apply!

We look forward to receiving your application.

Ferroxcube Polska Sp. z o.o.

Ferroxcube, part of YAGEO Group, is a leading supplier of soft ferrite cores and components used in a wide range of electronic applications.

With a heritage rooted in Philips Magnetic Components, we combine extensive technical expertise with innovative solutions supporting customers worldwide.

Our Polish manufacturing operations are part of this international network, bringing together manufacturing expertise, technology, and global collaboration.

Learn more about us:

www.ferroxcube.com

www.yageogroup.com