IT Coordinator - Team Leader

IT Coordinator - Team Leader 

Full time 

Warszawa, Marynarska 15 

HAVI is a global company focused on innovating, optimizing and managing the supply  chains of leading brands. Offering services in marketing analytics, packaging, supply  chain management and logistics, HAVI partners with companies to address challenges  big and small across the supply chain, from commodity to customer. Founded in 1974,  HAVI employs more than 10,000 people and serves customers in more than 100  countries. HAVI’s supply chain services are complemented by the customer  engagement services offered by our affiliated company The Marketing Store. For more  information, please visit HAVI.com. 

Join us in our mission to promote sustainable development and reduce our  environmental footprint. Work in a diverse and inclusive environment where every voice  matters. Discover endless career opportunities with exciting projects, hands-on  learning, and professional growth. 

Scope of responsibilities: 

• Planning and organizing work of the team 

• Responsibility for meeting SLA and KPI targets and ensuring IT service continuity

• Co-responsibility for technological and architectural standards

• Managing employees’ time and tasks within projects 

• Responsibility for effective collaboration between IT areas to achieve common  goals and deliver IT projects 

• Effective collaboration with the client’s project teams to deliver solutions defined  within IT projects 

• Improving process efficiency within support areas 

• Providing expert-level technical support to the team 

• Supporting experts in delivering accurate, scalable, and reliable solutions 

• Active participation in initiatives aimed at improving the quality and level of IT  services

• Supporting internal and external audits 

Requirements: 

• Fluency in Polish and English, enabling effective work with documentation and  international partners 

• Proven experience in managing technical teams (minimum 10 people)

• At least 2 years of experience in managing an expert-level team 

• Experience in team planning using Agile methodology in an Atlassian  environment 

• Strong analytical and communication skills 

• Expert knowledge in at least one of the following areas: Cloud, container  platforms, Infrastructure as Code 

• Practical knowledge of GitLab and GitOps, Confluence, JIRA ITSM

• Practical knowledge of DevOps 

• Familiarity with monitoring tools such as Zabbix, Grafana 

• Higher education in IT or a technical field is preferred 

Benefits: 

• Employment contract 

• Hybrid work arrangement (2 days remote / 3 days in the office). 

• Private medical care. 

• Subsidies for a sports card and tickets to the cinema or theater.

• Lunch card and discounts on company products. 

• Subsidy for holiday expenses.