Senior OTC Delivery Lead

Summary:

The Senior OTC Delivery Lead is crucial for leading the Order-to-Cash (OTC) processes in a global SAP transformation initiative. This role ensures effective alignment between business needs and IT solutions during the SAP S/4HANA implementation.

Main Responsibilities:

Core duty includes owning and leading the OTC workstream within the SAP S/4HANA implementation.

• Own and lead the OTC workstream within the SAP S/4HANA implementation

• Drive global design and standardization of OTC processes (Order Management, Billing, Credit Management, Collections)

• Ensure alignment between business stakeholders, IT, and external implementation partners

• Lead end-to-end delivery: from blueprint/design to go-live and hypercare

• Identify and mitigate risks while ensuring high-quality deliverables

• Support change management and drive adoption across regions

• Coordinate dependencies with other workstreams (Finance, Supply Chain, etc.)

Key Requirements:

• 8–10+ years of SAP experience, with strong expertise in Order-to-Cash (OTC)

• Proven track record in global SAP implementations (preferably S/4HANA)

• Experience as a Delivery Lead, Stream Lead, or similar role in large transformation programs

• Strong understanding of integrations (e.g., Finance, Logistics, eCommerce)

• Solid stakeholder management experience at senior level

• Strong leadership and communication skills

• Experience with agile and/or hybrid delivery methodologies is a plus

Nice to Have:

• Experience in international project environments

• Familiarity with financial and supply chain processes

• Cross-cultural communication abilities