Senior AI Product Manager - B2B SaaS (Martech) - Europe

Co będziesz robić

About Insider One

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Role Responsibilities

As a Product Manager in Insider day in and day out you: * are going to be the person who is responsible for defining the why, when, and what of the products that the engineering team is building. This means you will be leading cross-functional teams with your communication starting from a product's ideation all the way through to its launch. * will be responsible for building a product and strategy which reflects Insider`s vision. Your job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release * will be defining the release process and coordinating all of the activities required to bring the product to market * will be managing and prioritizing product items. You will be owning the creative process of generating, developing, and curating new ideas. You will be continuously benchmarking, monitoring and understanding market needs and requirements, competition, customer/user requirements, and emerging technologies * will be defining and analyzing the metrics to calculate how features or products are performing, what is the level of customer satisfaction, and provide suggestions for improvements * will always remember that building great products is invigorating. Successful products are built and adopted by customers when a group of committed, focused, and passionate team members play their positions to the best of their abilities. This starts with a strong product manager who feels a deep sense of responsibility for their role and a deep commitment to their team.

Wymagania

Requirements

• have 6+ years of Product Management experience, preferably in a B2B SaaS product
• have a Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field
• have hands-on experience in Agile Product Development
• have hands-on experience in leading cross-functional teams and delivering projects on a time-bounded schedule
• have a strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.)
• have worked with model APIs like OpenAI, Claude, or Mistral
• have built or iterated on customer journeys using low-code/no-code tools and drag-and-drop automation platforms
• have the ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications
• have the ability to manage complex initiatives with limited supervision
• are fluent in English and Turkish
• Leadership, you can make decisions and set direction while motivating and inspiring people around you to follow you in that direction.
• Communication, you serve as the diplomat of the team, you can transmit complex information to different audiences clearly and you are talented in reaching the information you need on the people you are talking to.
• Problem Solving, you are a natural-born problem solver, finding solutions to complex problems motivates and excites you, and at that moment when you solve the problem, feeling that sense of accomplishment is worth all the effort.
• Teamwork, you are easily able to work with people around you, help them when they need, give or take constructive feedback, despite any personal conflict between you and them.
• Listening, despite the fact that communicating effectively is extremely important, you should also be able to gather information from many sources around you to help you make better-informed decisions on guiding and improving your products and services.
• Entrepreneurial Spirit, rather than waiting to adapt to change, you are actively seeking out change. You have a mindset that embraces critical questioning, innovation, and improvement. You can see the big picture, you are willing to take risks, you constantly seek new opportunities for innovation and you take ownership and pride in what you do.

Co oferujemy

What we offer

• Impact; be a part of a world-class product team where we constantly get challenged with new things and the results of our actions create an impact for hundreds of millions of users every day.
• Personal Growth; work closely with experienced PMs, get mentored by some of the best people in their fields, join tons of different training like sales, design, customer communication. Develop the skills that you need to become a successful product manager.
• Experience; get important responsibilities, learn from your mistakes without getting blamed, watch experienced people work on complex matters, gain one of the most important things to become a great product manager, experience.
• Delight; make tough decisions, release new features, create innovating products which bring ease and joy to the life of many individuals who use them.
• Community; surround yourself with great people who constantly help each other and push each other to be better, join many different events, and become a part of the Insider Community.
• “Keynote Sessions” with famous and groundbreaking people from the software world and many events where groundbreaking ideas are discussed,
• “PM Academy” in which experienced Insiders & our VP of Product talks about our best practices & share know-how
• Product Training we organize inside that makes sure everyone is up-to-date about our products, updates & so much more
• Free access to the essentials such as Laracast, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify
• A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria
• Inclusive Private Health Insurance
• Smart Work Model side benefits to support food and bill expenses
• The infamous team activities that are bursting with fun,
• No Dress code! This is a fast and innovative startup, you can wear whatever you want.