Senior 2nd Level Support Engineer (MongoDB) with German

We're looking for an experienced Senior 2nd Level Support Engineer to join an international Managed Service team supporting a large-scale MongoDB platform for one of Germany's leading financial institutions.

What you'll do

• Support enterprise MongoDB production environments

• Investigate incidents and performance issues

• Monitor infrastructure health and system availability

• Perform MongoDB administration (backup, restore, failover, patching)

• Handle operational changes and releases

• Work closely with infrastructure, storage and application teams

• Participate in the upcoming MongoDB v7 → v8 migration

• Join an on-call rotation outside business hours

We're looking for someone who has

• Experience supporting MongoDB in production

• Linux administration experience (RHEL preferred)

• Strong troubleshooting and analytical skills

• Experience working in L2 Support / Operations / Production Support

• German (B2+/C1)

• English for international collaboration

Nice to have

• MongoDB v7/v8

• ServiceNow

• ITIL

• Financial Services experience

• Highly regulated environments

• DORA exposure

What you'll get

• Long-term international project

• Opportunity to support a business-critical platform

• Exposure to enterprise-scale MongoDB infrastructure

• International team

• High-impact technical role

• Participation in a major platform upgrade project