IT Project Manager

Key Details:

• Contract: B2B (130–150 PLN/hour net + VAT)

• Start Date: ASAP

• Location: Remote or hybrid from the Kraków office

• Project: The primary project is focused on ServiceNow. Previous experience with ServiceNow-related projects is highly desirable.

Responsibilities:

• Act as the Project Coordinator and Project Owner on the client side.

• Coordinate cooperation with the external implementation partner responsible for delivering new ServiceNow functionalities.

• Oversee project implementations, including business-critical functionalities such as dealer and customer product ordering processes.

• Collaborate closely with the client's solution architects and other key stakeholders.

• Drive change management initiatives and ensure effective communication across all project participants.

• Coordinate the work of all teams involved in the project, monitoring progress and ensuring successful project delivery.

• Review and approve the delivery budget of the external implementation team.

• Prepare and present project reports, status updates, and executive summaries to stakeholders.

Requirements:

• Minimum 5 years of experience managing or coordinating projects with budgets ranging from EUR 500K to EUR 1M.

• Proven experience working in Agile 2.0 and/or Scrum environments.

• Strong stakeholder management and communication skills.

• High level of ownership, accountability, and proactive problem-solving.

• Solid understanding of the distinction between business ownership and project coordination responsibilities.

• Experience coordinating external vendors and cross-functional teams.

• Previous experience in ServiceNow implementation or transformation projects is considered a strong advantage.