Cybersecurity Learning Coordinator

Technologies we use

Expected

• SharePoint
• Microsoft Excel

Optional

• Jira

Operating system

• Windows

About the project

As a Mid-Level Cybersecurity Learning Coordinator, you will be working for our client, a leading institution in cybersecurity education and risk management. In this role, you will support the CASTLE programme, helping to deliver end-to-end certification and accreditation activities for approximately 2,500 cybersecurity professionals. Your efforts will contribute directly to strengthening organizational security awareness and capabilities through seamless learning operations and process improvements, fostering a safer digital environment.

Ignite cybersecurity awareness — shape the future of digital resilience!

Krakow-based opportunity with hybrid work model.

Only candidates with an existing legal right to work in the European Union will be considered for this role.

This is how we organize our work

This is how we work

• agile

Your responsibilities

• Manage the day-to-day delivery of the CASTLE certification and accreditation services, ensuring timely and quality processing of requests.
• Coordinate activities across multiple vendors and internal teams, aligning priorities and clarifying ownership for smooth request fulfillment.
• Maintain visibility of demand, backlog, and delivery pipeline, identifying bottlenecks and upcoming peaks.
• Own colleague communications, providing clear guidance, proactive updates, and consistent messaging throughout the request lifecycle.
• Track operational risks, escalate issues, and drive resolution actions to ensure service continuity.
• Engage cybersecurity teams to understand training needs and translate them into actionable certification and accreditation requests.
• Collaborate with stakeholders to confirm requirements, verify eligibility, and resolve delivery blockers.
• Support service planning activities, including forecasting demand, preparing timelines, and executing communication strategies.
• Collect and organize accurate service data, enabling reliable operational oversight and producing regular performance reports.
• Identify opportunities for workflow enhancements, automation, and efficiency improvements to optimize service delivery.

Our requirements

• At least 3 years of experience coordinating training, learning operations, or service delivery activities within cybersecurity or a related risk environment.
• Proven ability to work with diverse stakeholders across organizations of varying sizes and seniorities.
• Strong track record of process improvement and automation implementation.
• Proficiency with collaboration and learning tools such as SharePoint, Degreed, Workplace, and Microsoft Office (Excel, PowerPoint).
• Excellent written and spoken English with a keen eye for detail.
• Highly organized with a sense of ownership and the ability to prioritize multiple deadlines effectively.
• Strong stakeholder management and data analysis skills, comfortable working with datasets to deliver actionable insights.
• Calm, proactive, and committed to continuous improvement.

Optional

• Familiarity with cybersecurity certification and accreditation processes.
• Ability to create clear presentations and data visualizations for executive audiences.
• Experience with project management tools like JIRA, Monday.com, or Microsoft Project.
• Basic understanding of cybersecurity, technology, and data protection principles.

What we offer

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours

Benefits

• access to +100 projects
• access to Pluralsight
• sharing the costs of sports activities
• private medical care
• flexible working time
• fruits
• integration events
• corporate gym
• saving & investment scheme
• no dress code
• coffee / tea
• drinks
• christmas gifts
• birthday celebration
• sharing the costs of a streaming platform subscription

Recruitment stages

• online interview
• online interview

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

ITDS Polska Sp. z o.o.

ITDS supports financial service providers to take the next steps.

We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.

We see where banks, insurers, payment companies, or fintech can go and how they can get there.

That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.

ITDS in Poland - Pure player in new Technologies & Financial Industry

+300 IT implementation professionals

+20 clients in the Banking, Insurance, Payment & Fintech Industry

ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

This is how we work