Containerized Infrastructure Administrator – Kubernetes, Docker, Windows & Linux

About the project

Unleash cutting-edge infrastructure solutions — drive stability and performance in contact center operations!

As a Contact Center Administrator, you will be working for our client, a leader in online banking, supporting the stability, availability, and performance of mission-critical contact center infrastructure. Your expertise will enable seamless communication experiences for millions of users, contributing directly to digital innovation and customer satisfaction. This role offers a unique chance to grow within a dynamic, technology-driven environment.

Łódź-based opportunity with hybrid work model (2 days in the office/month).

Only candidates with an existing legal right to work in the European Union will be considered.

This is how we organize our work

This is how we work

• at the client's site

Your responsibilities

• Administer and maintain Kubernetes and Docker environments supporting contact center applications
• Manage and uphold Red Hat Linux and Windows Server systems to ensure optimal performance
• Develop and refine automation scripts using PowerShell and Bash to streamline operations
• Configure and support CI/CD pipelines using TeamCity and Azure DevOps for continuous delivery
• Monitor system performance, infrastructure health, and availability, proactively addressing issues
• Troubleshoot incidents and perform root cause analysis to resolve infrastructure-related problems
• Support deployment, configuration, and ongoing maintenance of applications and services
• Collaborate with IT teams and stakeholders to enhance service reliability and operational efficiency
• Identify opportunities to automate and optimize infrastructure management processes
• Participate in incident management and coordinate troubleshooting during critical situations

Our requirements

• At least 2 years of experience in IT administration or similar technical roles
• Practical knowledge of Kubernetes and Docker containerization technologies
• Experience managing Red Hat Linux and Windows Server environments
• Hands-on experience with CI/CD tools such as TeamCity and Azure DevOps
• Strong scripting skills in PowerShell and Bash
• A university degree in Computer Science, Operating Systems, or related field
• Good command of English, both written and spoken
• Excellent communication, collaboration, and problem-solving skills
• A proactive, ownership-driven approach with organizational skills

Optional

• Experience with Microsoft Azure services, especially AKS, Azure OpenAI, or Azure SQL
• Basic understanding of databases such as MS SQL, MySQL, and PostgreSQL
• Familiarity with monitoring tools like Dynatrace, Zabbix, Prometheus, or Grafana
• Flexibility and enthusiasm for continuous technical development

What we offer

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours

Benefits

• access to +100 projects
• access to Pluralsight
• sharing the costs of sports activities
• private medical care
• remote work opportunities
• flexible working time
• fruits
• integration events
• corporate gym
• saving & investment scheme
• no dress code
• coffee / tea
• drinks
• christmas gifts
• birthday celebration
• sharing the costs of a streaming platform subscription

Recruitment stages

• online interview
• online interview

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

ITDS Polska Sp. z o.o.

ITDS supports financial service providers to take the next steps.

We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.

We see where banks, insurers, payment companies, or fintech can go and how they can get there.

That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.

ITDS in Poland - Pure player in new Technologies & Financial Industry

+300 IT implementation professionals

+20 clients in the Banking, Insurance, Payment & Fintech Industry

ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

This is how we work