Onsite IT Support Engineer (Gdańsk)

Onsite IT Support Engineer

Location: Gdańsk, Poland (100% onsite)
Start Date: November 2026

Responsibilities

• Provide onsite IT support for Windows workstations, laptops, mobile devices, and tablets.

• Support workplace technologies, IT infrastructure, and corporate applications.

• Perform IMACD activities, hardware lifecycle management, and asset administration.

• Assist in incident resolution and cooperate with internal IT teams and external vendors.

• Ensure compliance with IT policies, security requirements, and operational procedures.

Requirements

• Minimum 2 years of IT support experience.

• Experience with Windows 10/11, Microsoft 365, and Active Directory.

• Knowledge of IT hardware, asset management, and basic networking (LAN, VLAN, TCP/IP, VPN).

• Experience with ITSM tools such as ServiceNow or Remedy.

• Familiarity with manufacturing environments and English at B2 level or higher.

What We Offer

• Opportunity to work as the primary onsite IT support contact for business and production users.

• Exposure to workplace technologies, infrastructure, and manufacturing environments.

• Collaboration with international teams, vendors, and business stakeholders.

• Involvement in incident management, hardware lifecycle activities, and infrastructure support.