IT Support

Your responsibilities

• Providing day-to-day IT support to employees, including troubleshooting hardware, software, network and business application issues
• Installing, configuring and maintaining endpoint devices and software, including security patches and updates
• Managing endpoint equipment and inventory throughout its lifecycle, including procurement and disposal
• Ensuring endpoint devices comply with the Bank’s IT security policies and supporting the implementation of appropriate security measures
• Cooperating with the Head Office IT team and external vendors in resolving technical issues and maintaining endpoint security
• Supporting data extraction, report generation and technical submission processes
• Maintaining records of reported IT issues, endpoint configurations and equipment inventory
• Supporting backup arrangements and participating in business continuity and disaster recovery tests
• Maintaining up-to-date IT operating procedures and preparing relevant reports for management
• Supporting employees in the proper and secure use of endpoint devices

Our requirements

• Bachelor’s degree in Computer Science, Information Technology or a related field
• Understanding of IT environments within the banking sector
• Previous experience in endpoint support or a similar IT support role
• Familiarity with endpoint security principles and data protection regulations
• Strong problem-solving and communication skills

What we offer

• Full-time employment under a Polish labor contract
• Competitive salary
• Employee benefits
• Professional development opportunities
• Work in an international financial institution with a collaborative team environment
• 100% on-site work with strong team collaboration
• Modern and comfortable office workspace
• Flexible working hours
• Work-life balance
• Long-term stability and opportunity for growth

Benefits

• Lunch card
• private medical care

KEB Hana Bank (D) AG SA Oddział w Polsce

KEB Hana Bank (D) AG Poland Branch is a subsidiary of KEB Hana Bank (D) AG and belongs to the KEB Hana Financial Group - one of the leading financial institutions in Korea and across Asia. With a truly global footprint, Hana Financial Group operates a dynamic network of 204 branches and offices in 26 countries, offering full-service financial solutions to clients worldwide.

The Poland Branch supports corporate banking activities in the Polish market and cooperates closely with headquarters and regional teams in connection with day-to-day banking operations.