Technology Ultimate Software Implementation Consultant (OTC)

Requirements:

• Strong experience in Order-to-Cash (O2C) processes with a solid understanding of end-to-end process flows, including:

  • Credit Management,

  • Collections,

  • Cash Application,

  • Deductions Management,

  • Billing,

  • Dispute Management,

  • Customer Master Data.

• Proven ability to perform process analysis and optimization activities, including:

  • assessing current O2C processes and identifying improvement areas,

  • recognizing control gaps, inefficiencies, and automation opportunities,

  • gathering and documenting business requirements,

  • facilitating process workshops and discovery sessions.

• Experience in designing and improving future-state (TO-BE) O2C processes based on industry best practices and business requirements, with consideration of HighRadius capabilities.

• Hands-on experience with HighRadius solution design and configuration, including:

  • translating business needs into functional solution designs,

  • defining workflows, business rules, strategies, queues, prioritization logic, and automation scenarios,

  • supporting process configuration and solution alignment.

• Knowledge of integration concepts between HighRadius and ERP systems, such as:

  • SAP,

  • Oracle,

  • JD Edwards,

  • Microsoft Dynamics.

• Experience in creating and contributing to functional and process documentation, including:

  • Functional Design Documents (FDD),

  • Process Design Documents (PDD),

  • Business Requirement Documents (BRD).

• Ability to collaborate effectively with business stakeholders, IT teams, and implementation partners during O2C transformation and optimization initiatives.