Junior UX Researcher

About the project

In our Consumer Experience teams, we shape how millions of customers discover, choose, and purchase products every day. As a Junior UX Researcher, you will join a mature, highly collaborative community of researchers and designers dedicated to elevating the shopping experience across diverse product categories.

In this role you will work on hands-on research initiatives across various domains - ranging from search and navigation to personalized category experiences - while receiving structured mentorship from some of the most experienced research practitioners on the market. With dedicated time for learning, regular knowledge-sharing initiatives, and a supportive team culture, you will gain real-world research expertise at a scale unique to e-commerce leaders.

Your responsibilities

• Supporting the execution of qualitative and quantitative user research across key shopping touchpoints and multiple product categories.
• Conducting user interviews, usability tests, surveys and many other research methods to identify customer needs, friction points, and opportunities.
• Synthesizing research findings into clear, structured takeaways, user journeys, and actionable recommendations.
• Collaborating on a daily basis with UX Designers, Product Managers, and UX Researchers to inform product and design decisions.
• Tracking industry best practices and innovative UX solutions to inspire and support the product team.
• Actively participating in internal research community rituals, skill-building workshops, and team learning initiatives.

Our requirements

• Have around 1–2 years of professional experience in a business or project environment (this doesn’t have to be purely in UX - experience in social research, customer discovery, market research, or related fields is welcome).
• Have hands-on experience planning or conducting research projects involving direct user interviews, or qualitative/quantitative data collection.
• Possess strong critical thinking and analytical curiosity, with an eagerness to understand how users think and make decisions.
• Demonstrate genuine business awareness and interest in e-commerce trends, user behaviors, and digital products.
• Are great active listeners with clear, concise communication skills - comfortable engaging with new people, facilitating conversations, and presenting findings.
• Welcome feedback with an open mind, while being able to back up observations and recommendations with substantive arguments.
• Are organized, proactive, and comfortable managing project timelines in an agile setting.
• Speak and write fluent Polish (minimum C1) and English (minimum B2).
• A plus: Experience facilitating workshops, public speaking/presenting at meetups or conferences, or a background in cognitive science, psychology, sociology, or human-computer interaction.

What we offer

• Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
• Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
• A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories.
• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
• English classes that we pay for related to the specific nature of your job.
• A training budget, inter-team tourism, hackathons, and an internal learning platform where you will find multiple trainings.
• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people.
• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• flexible working time
• integration events
• no dress code
• leisure zone
• extra social benefits

#goodtobehere means that:

• You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.
• You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.
• You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.
• You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.