IDPP Technical Business Analyst

Technologies we use

Expected

• Microsoft Excel
• Visio
• Confluence

Operating system

• Windows

About the project

We are seeking experienced Technical Business Analysts to join a strategic Identity and Access Management (IAM) transformation programme. The initiative is redefining how the Bank approaches Authentication, Federation, Privileged Access Management, Governance, Secrets Management, and API Security across a global technology landscape.

This is not a traditional BA role — it requires deep technical engagement combined with analytical skills, working closely with IAM specialists, infrastructure engineers, and product teams to streamline and modernize access control processes.

Sounds like your kind of challenge?

This is how we organize our work

This is how we work

• agile
• scrum
• kanban

Your responsibilities

• Gather, validate, and manage technical and business requirements for IAM solutions across multiple environments (cloud and on-premises)
• Define and document process flows, use cases, and functional specifications for identity governance, access provisioning, and lifecycle management
• Collaborate with infrastructure, security engineers, and solution architects to ensure designs meet business and security objectives
• Support Joiner/Mover/Leaver workflows, provisioning and reconciliation processes (event-driven, near-real-time, batch)
• Perform gap analysis and process optimization to reduce inefficiencies and improve user experience
• Maintain traceable requirements in alignment with Agile delivery practices (Scrum or Kanban) and CI/CD controls
• Facilitate workshops with stakeholders to communicate analysis findings and drive decision-making
• Ensure compliance with regulatory, audit, and internal IAM governance requirements
• Build clear documentation, including BRDs, process maps, use cases, and operational readiness materials
• Note: Detailed project information will be shared during the recruitment process.

Our requirements

• Proven experience as a Technical Business Analyst within IAM programmes
• In-depth knowledge of identity lifecycle workflows, provisioning patterns, and governance models
• Familiarity with IAM standards and tools: AD/Azure AD, LDAP, SCIM, SAML, OIDC basics
• Strong requirements elicitation and process mapping skills in technical environments
• Solid understanding of identity domain concepts: authentication vs. authorisation, entitlements, role-based access control, SoD, and access reviews
• Experience working closely with IT developers, engineers, and operations teams to translate functional and non-functional requirements into actionable solutions
• Strong analytical and problem-solving skills, with the ability to simplify complex technical processes for stakeholders
• Excellent communication and facilitation skills, with confidence in leading cross-functional workshops
• Proficiency in Excel, Visio, and Confluence

Optional

• Prior experience in financial services or regulated industries
• Experience working with global teams across multiple time zones
• Exposure to Agile methodologies (Scrum, Kanban), DevOps principles, and regulated CI/CD pipelines
• Understanding of audit and compliance requirements for access control and identity governance evidence
• Experience with Rational Team Concert or similar collaborative tools

What we offer

• Flexible cooperation model
• Hybrid work setup – 6 days a week from the office in Kraków
• Collaborative team culture – work alongside experienced professionals eager to share knowledge
• Continuous development – access to training platforms and growth opportunities
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment – laptop and essential software provided

This is how we work on a project

• Continuous Deployment
• Continuous Integration
• DevOps

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Mindbox Sp. z o.o.

At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.

Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.