Senior UX Researcher

As a Senior UX Researcher, you will drive user-centered research that shapes product strategy and design decisions. Working closely with cross-functional teams, you will uncover user needs and behaviors, transform research findings into actionable insights, and ensure products effectively balance user expectations with business goals.

Key details:

• Contract: B2B (110–125 PLN/hour net + VAT)

• Start Date: ASAP

• Location: Remote or hybrid from the Warsaw office

Responsibilities:

• Lead end-to-end UX research initiatives across multiple product areas to inform product strategy and design.

• Plan and conduct qualitative and quantitative research, including interviews, usability testing, surveys, card sorting, persona development, benchmarking, and other research methods to identify user needs, behaviors, pain points, and opportunities.

• Analyze and synthesize research findings into clear, impactful deliverables such as presentations, reports, journey maps, personas, workshops, and other artifacts that support informed decision-making.

• Convert research insights into practical recommendations that influence product direction, design improvements, and business priorities.

• Partner with cross-functional teams to define research goals, align on scope, timelines, and expectations, while facilitating collaboration throughout the discovery, ideation, and validation process.

• Account for complex technical and business requirements when planning, conducting, and interpreting research activities.

Qualifications:

• 6+ years of experience conducting mixed-methods UX research.

• Bachelor's degree or higher in a relevant field such as Human-Computer Interaction, Psychology, Statistics, or a related discipline.

• Strong expertise in both qualitative and quantitative research methodologies.

• Experience using statistical analysis and data analytics tools.

• Familiarity with benchmarking methodologies and product analytics platforms (e.g., Amplitude).

• Excellent analytical, communication, storytelling, and presentation skills.

• Proven experience researching complex, highly technical B2B products.

• Strong critical thinking and problem-solving capabilities.

• Ability to manage multiple research projects simultaneously while collaborating with diverse stakeholder groups.

• Demonstrated success leading research initiatives that influence product outcomes, customer experience, and business impact.

• Experience working within global or distributed teams is an advantage.