Support Specialist with ELO DMS (f/m/x)

Technologies we use

Expected

• ELO
• ELO Digital Office
• ELO DOCUMENT Managment

Optional

• OpenText
• Alfresco
• DocuWare
• M-Files

About the project

We are looking for a dedicated Support Specialist to join our team, focusing on the maintenance and development of electronic document management systems.

You will be responsible for supporting users of the ELO Digital Office platform, ensuring high availability and stability of the environment. This is a remote position, allowing you to work flexibly while contributing to impactful projects.

Your responsibilities

• Maintaining and administering the document management system, specifically ELO
• Developing new functionalities and participating in implementation projects
• Analyzing and resolving user-reported issues related to system performance
• Diagnosing errors and analyzing application logs to ensure smooth operation
• Creating and modifying simple scripts to support system functionality
• Collaborating with IT teams, business units, and external vendors to enhance system performance
• Ensuring high availability and stability of the document management environment

Our requirements

• Minimum 5 years of experience working with the ELO Document Management System (ELO Digital Office)
• Strong knowledge of databases and SQL
• Ability to analyze application logs and troubleshoot technical issues
• Experience in 2nd/3rd line application support
• Strong communication skills and the ability to work independently in problem-solving
• Advanced level of English and Polish

What we offer

• Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
• Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
• We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
• Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
• Comfortable workplace – class A offices or remote work
• Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
• PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
• Investment in your growth – meetups, webinars, training platform and technology blog – you choose
• Fantastic atmosphere created by all Sii Power People

Recruitment stages

• Send your CV
• Talk to us about your expectations
• Learn more about our projects and choose the best
• Start your adventure with Sii!

Sii Sp. z o.o.

Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.

Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.

This is how we work