Product Manager

About the project

The Product Manager (PM) position is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated product line, PMs focus on delivering incremental value by driving product changes and working closely with a team of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.

Your responsibilities

• Gains a thorough understanding of customer needs, both existing and potential, and uses that knowledge to help define and deliver hospitality products
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product roadmap based on learnings
• Conduct end user research to help identify product features and epic framework along with determining Minimum Viable Product (MVP)
• Understand financial needs and constraints to develop business plans for new opportunities
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution
• Based on customer needs, competitive landscape, and business goals contribute to roadmap planning and prioritization
• Ensure product is aligned with company, stakeholder and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
• Formulates, tests and refines assumptions and hypotheses through user research and testing
• Makes product decisions that drive value on a daily basis
• Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Defines how new product features will be realized into the existing product by leading feature workshops defining user journeys
• Participates in standups, iteration planning sessions, product demos and retrospectives
• Condenses complex technical concepts into non-technical language for stakeholders
• Fosters collaboration with team members (Development, User Experience Designers, QA, etc.) to drive value and collectively identify and resolve impediments
• Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
• Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Manages cross functional team and stakeholder expectations to execute on product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience

Our requirements

• 1-3 years of relevant work experience in the Hospitality software industry
• Experience working as a Product Manager in a modern software development based enterprise environment
• Demonstrated experience with modern software development product management practices and agile methodologies
• Experience communicating with and influencing functional and technical team members at all levels in the organization
• Experience working as part of a collaborative, cross-functional, modern software design and development team
• Experience creating, prioritizing and accepting user stories
• Experience conducting user research and testing to understand needs
• Experience identifying goals, metrics and analytics to measure product value
• Experience conducting competitive research and analysis

What we offer

• Private medical care, including a dental package, for you and your family
• Group life insurance for you and your partner
• Multisport card as part of the Worksmile package
• 40 hours for professional development during work hours
• Free group language lessons
• Access to platforms like: OpenUp, GoodHabitz, Pluralsight
• Worksmile cafeteria with 520 points per month
• Referral bonus (starting from 6,500 PLN gross, depending on the position)
• Chill room with table football and PlayStation

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• fruits
• integration events
• no dress code
• video games at work
• coffee / tea
• drinks
• leisure zone
• employee referral program
• charity initiatives

Recruitment stages

• Intro Call (20 min)
• Technical interview
• Feedback & Final Decision

Clause Regarding the Prohibition of Assistance Tools During Recruitment Interviews

In the interest of equal opportunity and transparency in the recruitment process, we would like to inform you that during job interviews (both remote and in-person), the following are not permitted: - the use of tools based on artificial intelligence (AI), including chatbots, response generators, translators, or content creation aids, - recording of interviews without prior and explicit consent from a company representative, - the use of applications that generate automatic notes or transcriptions of meetings (e.g., Notion AI, Otter.ai, Fireflies, etc.).

Shiji Poland

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, and later changed to a software provider for the whole consumer market, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets.

Shiji is committed to connecting the global business of hospitality. We provide an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.