AI & Automation Solutions Developer

Looking for new challenges?

At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact. We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world.

Join us and take your career to the next level as AI & Automation Solutions Developer. Explore the details, submit your CV, and start shaping your future with Fujitsu!

Role Overview:

We are looking for a motivated Solutions Developer to join our Product team responsible for developing, enhancing, and supporting cloud-based Contact Center and AI solutions built on Amazon Connect and AWS.

This role is ideal for an early-career engineer who enjoys problem-solving, software development, cloud technologies, and Artificial Intelligence. You will work alongside senior engineers, solution architects, and product owners to deliver innovative customer-facing capabilities including AI Agents, conversational AI, automation, voice translation, analytics, and core system integrations.

The role is approximately:

• 70% Solution Development, Testing & Implementation

• 15% Operational Support

• 10% Solution Design & Technical Learning

• 5% Customer & Stakeholder Collaboration

Responsibilities:

Solution Development

• Develop, test, implement and support solutions built on AWS and other Cloud technologies.

• Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications.

• Assist in the delivery of AI-powered capabilities including AI Agents, Agent Assist, RAG solutions, translation services and workflow automation.

• Troubleshoot defects and contribute to continuous improvement initiatives.

• Follow engineering standards, coding best practices, and security guidelines.

 AI & Innovation

• Support the development and testing of Generative AI and Large Language Model (LLM) solutions.

• Assist with prompt engineering, knowledge bases, AI orchestration, and conversational AI use cases.

• Contribute to experimentation, prototyping, and evaluation of new AI capabilities.

  Testing & Support

• Create and execute unit, integration, and end-to-end tests.

• Support deployment, release, and operational activities.

• Assist in diagnosing and resolving production issues.

• Contribute to technical documentation and support materials.

 Collaboration & Learning

• Work closely with Product Owners, Architects, Developers, BAU specialists and Service desk operational teams.

• Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demonstrations.

• Continuously develop technical expertise in AWS, AI technologies, and software engineering practices.

Requirements:

Experience, academic exposure, or strong interest in the following:

• AI & LLM Technologies: Generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, Prompt Engineering.

• Software Development: Python, JavaScript, TypeScript, Java, Node.js, REST APIs, JSON, API integrations.

• Frontend Development: React, Redux Toolkit (RTK), TypeScript, Micro-frontends, Accessibility (A11y).

• Cloud & DevOps: AWS (Amazon Connect, Lambda, S3, Redshift, CloudFormation, CDK), Git, CI/CD, Infrastructure as Code.

• Professional Skills: Problem solving, technical troubleshooting and debugging skills, stakeholder engagement, technical communication, Agile delivery, teamwork, and continuous learning.

• Certifications: AWS Certified Cloud Practitioner or AI Practitioner or Developer – Associate or Solutions Architect – Associate; Agile Fundamentals.  

What can you expect from us?

At Fujitsu, we’re committed to supporting our employees in every aspect of their professional and personal lives. Here’s what we offer:

Health and well-being

• Private medical care.

• Group life insurance.

• 24/7 Employee Support Program.

Flexibility at work

• Work from modern offices with parking or from home.

• Workation.

Time to recharge

• 2 paid “happy hours” per month, adding up to 3 extra days off annually.

• An additional day off after using your holiday entitlement.

• Holiday allowance.

Perks and benefits

• MyBenefit cafeteria.

• Sport cards.

Growth opportunities

• Free e-learning platforms.

• Shared costs for professional training and certifications.

Making an impact

• Responsible business initiatives.

• Employee referral program.

Why Fujitsu?

We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives.

Ready to start your journey?

Click “apply” and take the first step toward a career that’s as inspiring as it is rewarding.

Based on Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (Journal of Laws of 2024, item 928), the employer provides information on the internal reporting procedure in force at Fujitsu Technology Solutions Sp. z o.o. The procedure is available at the following link: Internal-reporting-procedure.pdf Procedura-zgłoszeń-wewnętrznych.pdf