Clarity PPM Administator

About the project

Join an international project for a leading company operating in the lottery and digital entertainment industry. The company provides technology and services that support lottery operations, retail and digital sales channels, and customer-facing lottery solutions across multiple markets.

Our expectations

• Hands-on experience with Clarity PPM administration and configuration

• Experience in user account and access rights management in Clarity PPM

• Experience in analyzing employee time-reporting data and resolving discrepancies between Clarity PPM and SAP

• Experience in troubleshooting Clarity PPM issues without code changes

• Experience in configuring Clarity PPM attributes and implementing user-requested improvements

• Experience in testing system functionalities and preparing test scripts

• Experience in creating process documentation and supporting/training Clarity PPM users

• Very good command of English, at least B2 level

Main responsibilities

• Configuring user accounts in Clarity PPM, including assigning roles and access rights based on duties and job positions

• Configuring account parameters to enable time reporting in a format compatible with SAP posting

• Managing and analyzing reports on employee-logged hours

• Verifying discrepancies between Clarity PPM and SAP and analyzing and resolving reported errors

• Preparing reports on the volume and nature of issues resolved for users

• Supporting Clarity PPM users by troubleshooting and fixing errors that do not require code changes

• Maintaining data consistency and accuracy within the Clarity system

• Creating new attributes in Clarity PPM without requiring code changes and implementing user-requested improvements

• Creating documentation describing processes used by Clarity PPM users

• Testing new functionalities implemented during ongoing projects

• Preparing test scripts

• Training employees on Clarity PPM functionalities