SQL / SSIS Support Engineer

SNI is serving as a trusted IT Outsourcing partner in line with the needs of World's most prestigious firms and carried out successful projects worldwide.

Responsibilities:

• Technical Product Support: Act as the primary technical point of contact for AutoETL/CVMS users; analyze user queries regarding tables, data definitions, and usage, and drive incidents to complete resolution.

• L2/L3 Troubleshooting & Remediation: Perform end-to-end incident triage, root-cause analysis (RCA), code/fix implementation, validation testing, and detailed runbook documentation.

• Proactive Monitoring: Maintain and enhance Power BI and SQL Server monitoring dashboards to detect system anomalies early and apply preventive measures before business impact occurs.

• Database & SSIS Development: Design and implement fixes, performance optimizations, and maintenance scripts within MS SQL Server and SSIS packages to improve system scalability and stability.

Skills:

• Advanced SQL skills and SQL optimization in enterprise MS SQL Server environments.

• Strong SSIS / ETL development, package optimization, and troubleshooting experience.

• Strong analytical and problem-solving skills, including root-cause analysis and preventive improvements.

• Good communication skills with the ability to interact with users and explain technical topics clearly.

• Hands-on experience creating or maintaining Power BI operational dashboards.

• Prior experience supporting large-scale enterprise data platforms or self-service ETL tools.

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