Delivery / Engagement Lead

We are seeking an experienced Delivery / Engagement Lead to join our major business-driven program. In this role, the person will drive execution for the RDT team within the data repository (datastore) area. We are strictly looking for candidates residing in the EMEA region who possess a "get things done" mindset, a strong background in data delivery, and can immediately establish structure for the team.

Key Responsibilities

• Team & Operational Leadership: Organize and drive the daily work of the RDT team within the datastore stream. Facilitate agile ceremonies (sprint planning, refinements) and optimize collaboration tools to ensure the team consistently meets "Definition of Done" (DoD) requirements.

• Solution Alignment: Liaise closely with internal technical experts—including the Solution Architect, Data Architect, and Business Analysts—to ensure the designed solution meets program objectives.

• Stakeholder & Program Collaboration: Act as the primary bridge to cross-functional stakeholders, including business leads, other project squads, Product Owners of in-scope solutions, and the business-side Project Lead.

• Reporting & Governance: Maintain clear visibility on progress, risks, and blockers, providing regular, structured updates to the Hiring Manager and the Customer Service Product Head.

Required Skills & Experience

• Location & Timezone: Must be physically based in the EMEA region (e.g., Poland). This is a hard requirement to guarantee core business hour alignment and proximity to the RDT team.

• Data Project Experience: Proven experience delivering data-related initiatives, specifically building data repositories/datastores and driving complex data integration projects.

• Agile Expertise: Strong background in agile delivery methodologies, with a clear preference for SAFe or SCRUM frameworks.

• Project Management: Proven experience managing delivery within large-scale, complex corporate programs.

• Stakeholder Management: Exceptional communication skills with a track record of successfully navigating business-driven IT projects and aligning diverse stakeholder groups.

• Adaptability: The ability to rapidly onboard, navigate ambiguity, and add value to a complex program environment from day one.

• Language: Fluency in smooth, professional English (written and spoken).

• Availability: Available to start in early 2027