Senior IS Technology Specialist - Print Services (f/m/x)

About the project

We are looking for an experienced IS Technology Specialist to join our team focused on Print Services. In this role, you will leverage your IT expertise to solve technical challenges and enhance organizational efficiency through Managed Print Services solutions. You will engage with customers, communicate effectively with stakeholders, and drive service improvements with innovative technologies like cloud printing. This remote position allows you to work flexibly while contributing to sustainability initiatives and promoting eco-friendly printing practices. If you are passionate about optimizing print services and aligning them with business requirements, this opportunity may be the right fit for you.

Your responsibilities

• Managing and optimizing Managed Print Services solutions, such as LRS VPSX Enterprise, for streamlined printer management and document workflows
• Engaging customers to customize Managed Print Service offerings according to their needs through strong communication skills
• Crafting and disseminating clear messages to keep stakeholders informed about service updates and enhancements
• Driving service improvements with new technologies, including cloud printing, to enhance Managed Print Services growth and adaptability
• Monitoring and reporting on sustainability metrics to align Managed Print Services with organizational environmental goals
• Developing and executing communication campaigns using platforms like MS Viva to promote Managed Print Services and highlight their benefits
• Staying abreast of market trends and technological advancements in print management solutions to ensure competitiveness
• Supporting the installation, management, maintenance, and optimization of services for cross-functional processes related to IS services

Our requirements

• Minimum 10 years of experience in IT service management, particularly in Managed Print Services
• Proficient experience in utilizing Managed Print Service tools such as LRS-VPSX Enterprise and ITSM tools like ServiceNow
• Strong knowledge of Service and Operations Management, including service level management and information management
• Practical experience with reporting platforms such as Excel and Power BI for volume reporting and analysis
• Ability to engage with stakeholders and communicate effectively about service updates and improvements
• Fluent English

Optional

• Experience in acceptance testing and systems integration
• Knowledge of software configuration and application support
• Familiarity with incident and problem management processes

What we offer

• Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
• Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
• We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
• Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
• Comfortable workplace – class A offices or remote work
• Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
• PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
• Investment in your growth – meetups, webinars, training platform and technology blog – you choose
• Fantastic atmosphere created by all Sii Power People

Recruitment stages

• Send your CV
• Talk to us about your expectations
• Learn more about our projects and choose the best
• Start your adventure with Sii!

Sii Sp. z o.o.

Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.

Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.

This is how we work