Microsoft Exchange Administrator (with German)

• Industry: IT & Finance

• Start: 01/01/2027

• Contract: B2B, 12 months + extensions

• Language required: English & German (at least B2)

• Working hours: 13:00 - 21:00

• 100% remote working, full-time

• Rate: up to 125 PLN/h netto + VAT

We are looking for an experienced Microsoft Exchange / Messaging Specialist to join an established infrastructure operations team supporting enterprise customers within a highly regulated financial-services environment. The position is focused primarily on administration, operations, monitoring, provisioning and incident handling rather than project architecture or development.

A strong Microsoft Exchange background and fluent German are essential.

Your responsibilities

• Providing 2nd and 3rd level support within the Windows environment.

• Administering and operating Microsoft Exchange on-premises and Exchange Online environments.

• Handling service requests, incidents and operational tasks in line with defined SLA and ITIL processes.

• Provisioning and managing Exchange recipients, mailboxes and related objects.

• Supporting provisioning activities, including selected XML-based processes.

• Troubleshooting complex Exchange and Messaging incidents.

• Working with Active Directory objects and dependencies relevant to Exchange.

• Supporting migrations, changes and technical provisioning activities.

• Preparing operational and migration documentation.

• Monitoring Messaging environments and preventing unnecessary escalations.

• Working with ServiceNow and BMC Remedy ticketing environments.

• Coordinating with dedicated Microsoft Teams, Skype and other specialist teams when incidents require escalation to another technology area.

• Communicating directly with end customers where required.

Required experience

• Strong hands-on experience with Microsoft Exchange Server / on-premise.

• Strong experience with Exchange Online.

• Good understanding of hybrid Messaging environments.

• Strong Active Directory knowledge, particularly Exchange-related objects and structures.

• Experience with Exchange recipient and mailbox provisioning.

• Hands-on L2/L3 troubleshooting experience.

• Experience working with structured incident, change and request-management processes.

• Understanding of ITIL-based operations.

• Strong collaboration and teamwork skills.

• German – mandatory. Tickets, requests and end-customer communication are handled in German.

Valuable additional experience

• PowerShell / Exchange Management Shell.

• Microsoft 365.

• Microsoft Teams.

• Skype for Business.

• Unified Messaging.

• ServiceNow.

• BMC Remedy.

• XML-based provisioning.

• Experience in banking, insurance or another highly regulated environment.