Service Desk Agent with English and Dutch

Technologies we use

Operating system

• Windows

Your responsibilities

• performing 1st support line diagnosis and resolution of technical problems,
• forwarding requests to other departments if no other solution is possible,
• ensuring the quality of communication,
• registering and analyzing reports,
• suggesting improvements and optimizations.

Our requirements

• fluency in Dutch and English.
• high-level communication skills,
• basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)
• team-oriented attitude.

What we offer

• Private medical care.
• Group life insurance.
• 24/7 Employee Support Program.
• Work from modern offices with parking or from home.
• Workation.
• 2 paid “happy hours” per month, adding up to 3 extra days off annually.
• An additional day off after using your holiday entitlement.
• Holiday allowance.
• MyBenefit cafeteria.
• Sport cards.
• Free e-learning platforms.
• Shared costs for professional training and certifications.
• Responsible business initiatives.
• Employee referral program.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• no dress code
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• employee referral program
• extra leave

Fujitsu Poland Sp. z o.o

At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact. We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world.