Senior Product Manager - Category Experience

Technologies we use

Operating system

• Windows

About the project

We are looking for an experienced and highly autonomous Senior Product Manager to lead the vision, strategy, and execution of our customer experience initiatives. In this role, you will own vertical-specific product scopes, solve complex business and customer problems, and collaborate closely with cross-functional teams to deliver impactful software solutions. If you are passionate about product craft, data-driven decision-making, and driving meaningful change in a fast-paced environment, join us!

Your responsibilities

• Define Product Vision & Strategy: Set vertical-specific customer experience vision and strategy, while actively contributing to and challenging the broader product strategy.
• Translate Customer Insights: Understand user requirements, gather deep customer insights, and translate them into actionable product requirements while interacting directly with internal clients.
• Own Roadmap Planning: Prioritize the product feature backlog, plan roadmaps, and manage mid-term product scopes (e.g., 6–12-month initiatives) with high autonomy.
• Drive Cross-Functional Collaboration: Collaborate closely with engineering, UX, research, data science, analytics, communications, technical leaders, and support teams to deliver impactful software solutions.
• Manage KPIs & Success Metrics: Define operational and success KPIs, track performance, and link them directly to broader business KPIs and the company's vision and strategy.
• Align Stakeholders: Engage with a diverse set of internal stakeholders and ensure clear, effective communication up to the CL8 level to build strong alignment and support.
• Optimize Resources: Maximize the impact of available resources (such as the existing team) by recommending next steps grounded in strategic priorities.
• Apply Data-Driven Frameworks: Use logical, data-driven frameworks to break down complex problems and determine the right analytical approach (e.g., A/B tests vs. quasi-experiments, AI vs. rule-based solutions).
• Craft Decision Proposals: Provide structured, easy-to-understand written narratives and decision proposals (e.g., initiative press releases) supported by sound rationale.
• Execute High-Rigor Decisions: Apply high levels of rigor and judgment in proposed solutions, accounting for customer problems, competitive landscape, product alternatives, business needs, and practical constraints.
• Lead Through Ambiguity: Take ownership of leading parts of the team's work, including in challenging or ambiguous situations.
• Mentor & Inspire: Inspire and engage the team and stakeholders around key initiatives, while coaching and mentoring junior PMs to foster growth in product methodology and leadership.
• Build Peer Networks: Maintain a strong peer network to identify and advance cross-product opportunities, proactively sharing successes, failures, and key learnings.

Our requirements

• Proven Experience: Extensive background as a Product Manager or in a similar product/project management role (including roadmapping, resource planning, risk assessment, and stakeholder cooperation).
• SDLC Knowledge: A solid understanding of the software development lifecycle (SDLC) and how IT processes work.
• Analytical Mindset: Deep experience in data analysis and interpretation, with a strong ability to make decisions based on a balanced view of data, context, and experience.
• Problem-Solving Skills: Exceptional problem-solving abilities and strong decision-making skills under high levels of autonomy.
• Agile Expertise: Practical experience with Agile methodologies and managing product backlogs.
• Interpersonal Skills: Outstanding communication, interpersonal, and stakeholder management skills.
• Customer-Centric Focus: The ability to see the product through the eyes of the clients and deeply understand their needs.
• Language Proficiency: English language skills at a minimum B2 level.

What we offer

• Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
• Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).
• Annual bonus based on your annual performance and company results.
• Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
• A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories.
• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
• English classes that we pay for related to the specific nature of your job.
• A training budget, inter-team tourism (see more here), hackathons, and an internal learning platform where you will find multiple trainings.
• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• flexible working time
• integration events
• no dress code
• leisure zone
• extra social benefits

#goodtobehere means that:

• You will join a team you can count on - we work with top-class specialists who have knowledge- and experience-sharing in their DNA.
• You will love our level of autonomy in team organization, the space for continuous development, and the opportunity to try new things. You get to choose which technology solves the problem and you are responsible for what you create.
• You will value our Developer Experience and the full platform of tools and technologies that make creating software easier. We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker, Consul, GitHub, and GitHub Actions. Thanks to this, you can contribute to Allegro from your very first days on the job.
• You will be equipped with modern AI tools to automate repetitive tasks, allowing you to focus on developing new services and refining existing ones (also leveraging AI support).
• You will create solutions that will be used (and loved!) by your friends, family and millions of our customers.
• You will meet the Allegro Scale, which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K+ rps, a Service Mesh with 1M+ rps, tens of petabytes of data, and production-used machine learning.
• You will become part of Allegro Tech - We speak at industry conferences, cooperate with tech communities, run our own blog (it's been over 10 years!), record podcasts, lead guilds, and we organize our own internal conference - the Allegro Tech Meeting. We create solutions we love (and can) to talk about!