Middle Support Engineer (Node.js)

Opis oferty

• Rate: PLN 10.000 - 18.000 + VAT (B2B)
• Contract: B2B, paid days off, 100% remote (or hybrid/onsite - as you prefer), full-time position, long-term contract, Scrum Teams
• Perks and Benefits: 3,000 PLN annual training budget, Multisport, Luxmed, Cafeteria Platform, Tech-talks, Learning sessions, and more
• Tools & Tech Stack: MS Office Suite, Azure Devops, Jira, FigJam, Windows/iOS, MS SQL, PostgreSQL (Greenplum), Snowflake, Python, Powershell, Slack, GSuite, GitHub, Jira, Coda, FigJam, Apple MacBook Pro

Wymagania

About you - Tech Skills & Experience:

• 2+ years of commercial experience in Node.js
• Experience with AWS allowing debugging of the application (i.e. Cognito, CloudWatch, SQS, SES, Lambda),
• Good understanding of JS (at least ES 2018), OOP, clean code and best practices,
• Good experience with at least one Node.js backend framework (i.e., Express.js - preferred, Koa.js, others) - knows most of its basic APIs/features, was working on at least 1/2 projects involving such technologies.
• Have worked with relational SQL databases (integration-wise and as a basic design skill) with ORM or query builder tools (i.e., Sequalize, Knex)
• Potentially worked with NoSQL databases and/or in-memory databases and utilized them as a data store (i.e., Mongo, Redis)

About you - Soft skills:

• English level C1 - direct communication with clients/documentation/tasks/other reading/speaking/writing
• Polish level C1 to communicate efficiently within the team
• Understand the significance of MVP and prioritize the pursuit of excellence and high-quality outcomes, even amid tight project timelines.
• Strong problem-solving abilities and detail orientation to diagnose issues, suggest solutions and make decisions based on project requirements

Nice to have:

• Past support-level experience, open-source contributions, Serverless experience, experience in TypeScript and various BE frameworks
• Familiarity with process automation tools such as n8n, Zapier, or Make
• Basic experience with Docker - knows how to prepare a basic environment and connect things up to work locally
• Worked in Agile/Scrum daily consisting of people with similar skills and monitoring code quality daily
• Ability to debug and fix basic React issues
• Experience as any other support role

Zakres obowiązków

• Communicate with the client to gather the issue report and troubleshoot during the afternoon/evening hours (14-22 CET/CEST)
• Reviewing error tracking tools, infrastructure, and 3rd party connections and debugging them as needed
• Prioritizing requests/bugs and solving ongoing client requests
• Pro-active communication and problem-solving skills to provide top-quality service
• Writing readable and easy-to-maintain JS code with different flavors
• Have technical involvement in the product - finding ways to improve it and fixing it
• Direct involvement with the design and modification of basic DB structures
• Writing documentation for delivered code and solutions
• Communicate with the team to efficiently translate business complexities (user stories/tasks) into solutions (results/estimations)
• Staying on top of trends/news, sharing them, teaching others, and aiming for the best quality solutions
• Improving and reusing the company’s knowledge base