Avaloq Delivery Manager

About the project

HSBC is a global banking and financial services organisation operating in 64 countries and territories. We help businesses grow, economies prosper, and people realise their ambitions.

Our private banking business uses Avaloq, a leading end-to-end wealth management and banking platform supporting client management, investments, trading, lending, payments, risk, compliance, and back-office operations.

We are seeking an experienced Delivery Manager to drive the successful delivery of technology initiatives across Core Solutions SVS. You will enable high-performing Agile teams, strengthen delivery governance, remove impediments, and ensure measurable business and technology outcomes.

Your responsibilities

• Lead end-to-end delivery planning and execution across multiple technology workstreams, balancing scope, schedule, cost, quality, resources, and dependencies.
• Partner with senior stakeholders, Product Owners, engineering leaders, and technology teams to align priorities, roadmaps, and delivery decisions.
• Drive effective delivery governance across Agile, Lean, and hybrid delivery models, ensuring clear operating rhythms and accountability.
• Track delivery progress, risks, issues, dependencies, and benefits; provide clear recommendations and escalate blockers where needed.
• Facilitate key governance forums, including Value Stream Reviews, Portfolio Syncs, PI Planning, QBRs, and cross-functional delivery reviews.
• Support capability prioritisation, investment decisions, and benefits management across the value stream.
• Ensure teams follow required controls, including security, architecture, capability management, and technology standards.
• Maintain visibility of resource demand, capacity, skills, locations, and funding requirements across the Value Stream and provide concise reporting to senior stakeholders.

Our requirements

• At least 10 years of IT experience, including 5+ years in senior delivery, programme, or portfolio management roles.
• Proven project delivery experience within banking, financial services, or wealth management environments.
• Strong experience working in Avaloq-related projects or equivalent core banking / private banking platform delivery environments.
• Strong knowledge of the SDLC and delivery operating models, including Agile, Lean, and hybrid methodologies.
• Demonstrated ability to lead and support distributed, multi-disciplinary technology teams across product, engineering, architecture, and operations.
• Experience managing complex delivery portfolios, dependencies, risks, governance, and stakeholder expectations.
• Strong commercial and operational awareness, including capacity planning, resource management, budgets, and funding changes.
• Ability to translate strategic goals into practical delivery plans and make sound decisions in complex, regulated environments.
• Excellent communication, facilitation, negotiation, and influencing skills across senior business and technology stakeholders.
• Knowledge of private banking and wealth management operating models, platform ecosystems, and delivery constraints is highly desirable.

What we offer

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

Benefits

• In-office gym
• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• corporate sports team
• retirement pension plan
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• extra leave

Recruitment stages

• Online assessment
• Phone interview
• Job interview
• Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

This is how we work