Operations Engineer (m/f/d)

About the project

The role supports DocAI+, a strategic Commerzbank initiative to scale operational efficiency across more than 50 use cases in 2025. As the funnel application for DocAI+, DDE BPM requires resilient operations, fast issue resolution, and clear stakeholder communication to protect critical backend processes.

As a part of Key Area Group Services Data the mission of the Document Lifecycle cluster is to transform the way documents are used in our organization from the ground up. We enable a paperless bank by providing globally consistent, reliable and compliant solutions for document generation, scanning, electronic transport, archiving and digital document processing. The cluster builds and operates the front-end and archive infrastructure required for efficient handling of bank and client documents and is responsible for a broad application landscape of more than 60 applications.

Your responsibilities

• Deploy the DocAI pipeline using X-Bank CI/CD and Infrastructure as Code standards.
• Monitor application availability, performance, and processing quality to ensure stable operations.
• Manage incidents, problems, and changes, including troubleshooting and root cause analysis.
• Document IT issues and define effective workarounds where required.
• Support configuration, testing, and release validation for document-processing workflows.
• Drive automation and continuous improvement of cloud operations processes.
• Coordinate deployments, changes, and service improvements across development, cloud, and infrastructure teams.
• Ensure regulatory compliance and maintain auditable operational records.
• Maintain deployment, monitoring, and incident response documentation.

Our requirements

• Hands-on experience with Google Cloud applications
• Good knowledge of SQL
• Good knowledge of Unix/Linux
• Understanding of pipeline architecture

Benefits

• Multisport
• Skills@Work - personal & professional development program
• Employee Assistance Program (psychological support)
• E-learning platform: O'Reilly, library, tutorials
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• corporate sports team
• retirement pension plan
• preferential loans
• no dress code
• video games at work
• coffee / tea
• leisure zone
• pre-paid cards
• redeployment package
• employee referral program
• extra leave

Recruitment stages

• CV review
• Recruiter interview
• Hiring manager interview
• Offer extended

Commerzbank AG

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so we are. We are leaving the traditional bank behind us and are choosing to move forward as a digital enterprise. This is exactly why we need talented people who will join us on this journey. We work in inter-locational and international teamwork in agile methodologies.

This is how we work