Practice Lead

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Practice Lead in Applied Capability Engineering (ACE) drives organization-wide capability initiatives that improve engineering outcomes across GCIO. You’ll define and scale standards, best practices, and governance that measurably uplift delivery performance—accelerating release frequency, improving Lead Time to Deploy (LTTD), strengthening testing effectiveness, increasing AI adoption, and expanding adoption of standard pipeline and deployment services.

You’ll partner with CTO-aligned engineering teams, platform/service owners, QA, and delivery leaders to turn priorities into practical, reusable ways of working—then make them easy to adopt through enablement, dashboards, automation, and embedded engineering support.

What you’ll do

• Accelerate adoption of standard CI/CD pipelines and deployment services across CTO portfolios.

• Create and maintain best practices, standards, guardrails, and governance processes for GCIO initiatives.

• Establish lightweight governance that speeds teams up rather than slows them down (clear decision points, templates, reference implementations, and pragmatic controls).

• Socialise practices through playbooks, brown bags, office hours, training, and “show-and-tell" sessions.

• Build a network of champions across engineering teams and help teams tailor adoption without fragmenting standards.

• Act as a consultative partner to multiple CTO teams concurrently, balancing hands-on support with scalable enablement.

• Deliver adoption accelerators such as 1) Dashboards for release frequency, LTTD, pipeline health, and quality signals 2) Automation to remove manual steps and reduce operational overhead 3) AI-enabled engineering capabilities that improve productivity and consistency

• Collaborate with CTO teams, platform engineering, QA/testing leaders, architecture, risk/control partners, and delivery leadership.

• Operate with a product mindset: clear outcomes, measurable success, iterative delivery, and continuous improvement.

• Influence through data, clarity, and practical examples—not just documentation.

What you need to have to succeed in this role

• 8+ years of relevant experience in software and/or infrastructure engineering.

• Proven experience designing and implementing standards, best practices, and governance processes at scale.

• Strong knowledge of CI/CD pipelines, QA, and modern software engineering lifecycle practices.

• Strong process knowledge of the end-to-end testing lifecycle (requirements through post-production).

• Working knowledge of scripting (any one: e.g., Python, PowerShell, Bash, Groovy).

• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence, CI/CD toolchains).

• Excellent communication and analytical skills with the ability to influence across levels.

• Proven ability to manage multiple customer/team engagements simultaneously.

• Strong self-management - works with minimal supervision, manages time effectively, follows through on outcomes.

• Desirables -

  • Experience building engineering dashboards/metrics (e.g., DORA metrics, flow metrics).

  • Experience driving enterprise-wide change and adoption (champion networks, enablement programmes).

  • Experience with platform engineering concepts and reusable developer services.

  • Hands-on experience implementing test automation frameworks and quality gates in pipelines.

  • Practical experience applying AI tools to engineering workflows (coding, test generation, release insights, automation).

What we offer

• Competitive salary

• Annual performance-based bonus

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events

• CSR initiatives

• Nursery and kindergarten discounts

• Language classes

• Financial support with trainings and education

• Social fund

• Flexible working hours

• Free parking