IT System Analyst (Input Management) | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

We are looking for IT System Analyst to shape modern, efficient, and digital input management solutions within our IT landscape.

In this role, you will act as a key link between business stakeholders and technical teams, ensuring that complex requirements are clearly defined, analyzed, and implemented effectively. You will play an essential role in translating business needs into high-quality IT solutions that support the strategic objectives of one of Europe’s leading insurance groups.

How you will get the job done

• realizing visions by translating customer visions into tangible digital solutions that create real added value

• rethinking processes by analysing existing business processes and developing innovative approaches - more efficient, more intelligent, and more customer-centric

• optimizing quality and discovering optimization potential before others see it, you would not only ensure smooth systems, but also actively drive their continuous further development

• orchestrating our development process with modern methods and ensuring the flow from idea to implementation

• driving technologies forward

• creating future-oriented ideas that not only make our platforms more stable, but also more future-proof and competitive

Skills and experience you will need

• fluency in written and spoken English 

• university degree in computer science, business informatics, engineering, or a comparable field 

• at least 3 years of experience in requirements engineering, business analysis, or system analysis in complex IT environments

• in-depth knowledge of Agile/Scrum methods and experience working in agile product teams, as well as confidence using tools such as Jira, Confluence, or similar tools for documentation and collaboration

• knowledge of requirements modeling (e.g., UML, BPMN) and process analysis. IREB certification is an advantage

• ability to work independently, set priorities, and collaborate effectively across teams and time zones, as well as occasional travel to workshops or other team locations

Nice to have

• German language knowledge (B1/B2)

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!