IT Specialist

Technologies we use

Operating system

• Windows

This is how we organize our work

This is how we work

• in house

Your responsibilities

• troubleshooting Windows, Microsoft 365, network connectivity and workplace-related issues;
• supporting local IT infrastructure, Wi-Fi, meeting rooms and workplace equipment;
• handling more complex incidents and coordinating escalations with central IT;
• maintaining technical documentation and improving local IT processes;
• sharing knowledge and supporting the development of the Junior IT Specialist.

Our requirements

• experience in IT Helpdesk / 1st Line Support, including troubleshooting and resolving user issues;
• good knowledge of Windows, SharePoint, printers, and mobile devices;
• communicative level of English;
• strong problem-solving skills and ability to handle stressful situations;
• excellent communication skills and approachable attitude;
• proactive, service-oriented mindset and ability to take ownership of issues;
• interest in AI and new technologies.

Benefits

• birthday holiday
• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• corporate library
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• baby layette
• christmas gifts
• employee referral program
• charity initiatives

Recruitment stages

• CV selection
• 1-hour online interview with HR and the team lead
• Feedback within 2 weeks

Miele Global Services was established in 2019 to support Miele Group by centralization and standardization of the process. On a daily basis we are handling many processes from more than 20 entities, including accounting, controlling, sales back office, procurement and reporting.

Miele Global Services Sp. z o. o.

It takes nothing less than the extraordinary to satisfy people with the highest standards. Since our establishment in 1899, we have reached this very goal with our enduring brand promise, 'Immer Besser'. We achieve inspiring results and redefine excellence every day with our strong brand, pioneering products, and award-winning services. This is why Miele is one of the most trusted and desirable premium brands in the world today.

This is how we work