Production Engineering Specialist

Technologies we use

Expected

• Google Cloud Platform
• Oracle SQL
• PL/SQL
• Bash
• Kubernetes
• Python

Optional

• SWIFT
• SEPA
• Puppet
• Ansible
• Java

Operating system

• Linux

About the project

We are looking for skilled professionals to join our Production Support Team within the Payments IT Department, responsible for technical operations of Global Payments Execution, Messaging & Orchestration services.

The team operates in a mission-critical environment using Site Reliability Engineering (SRE) principles, across diverse technologies ranging from vendor solutions to in-house microservices. With increasing real-time demands from customers, our main goals are platform availability, stability, and reliability of services.

This role is ideal for individuals who thrive in a dynamic environment, work on complex systems, and embrace cutting-edge technologies.

Sounds like your kind of challenge?

This is how we organize our work

This is how we work

• agile

Your responsibilities

• Provide end-to-end production support, including incident resolution and post-resolution problem management
• Perform detailed root cause analysis for high-impact incidents and drive preventive actions
• Support implementations and releases, collaborating with Vendors, Project Teams, Incident Management and Senior Management
• Develop and maintain automation scripts (Shell, Bash, Python)
• Support testing activities for new implementations and system enhancements
• Work closely with global stakeholders, ensuring effective communication across regions
• Drive process optimization and redesign leveraging new technologies for performance improvements
• Implement monitoring solutions and ensure continuous service observability (e.g., Splunk, AppDynamics)
• Participate in data analysis, reconciliations and root cause investigations for recurring application issues
• Contribute actively to team objectives while supporting DevOps practices and Agile delivery
• Note: Detailed project information will be shared during the recruitment process.

Our requirements

• Fluency in English (spoken and written)
• Minimum 3 years of hands-on experience with Google Cloud Platform (cloud application deployments, networking, storage)
• 3+ years of experience with Oracle SQL and PL/SQL, strong understanding of database components
• Advanced Linux administration and scripting (Bash) – 3+ years
• 2+ years of experience with Kubernetes deployments
• Solid experience with system monitoring and troubleshooting tools (Splunk, AppDynamics)
• Proven scripting skills for automation workflows (Python, Bash; Java is a plus)
• Strong understanding of application infrastructure layers: OS, storage, network, database, middleware, application
• Experience in CI/CD automation, pipeline engineering and control adoption
• Excellent triage capability under pressure, strong prioritization skills
• Previous experience working in Agile and DevOps operating environments
• Ability to interact effectively with global teams at all technical levels

Optional

• Experience in Payment Systems (SWIFT, SEPA) and Financial Messaging
• Familiarity with Hazelcast and orchestration tools (Puppet, Ansible)

What we offer

• Flexible cooperation model
• Hybrid work setup – 2 days a week from the office in Kraków
• Collaborative team culture – work alongside experienced professionals eager to share knowledge
• Continuous development – access to training platforms and growth opportunities
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment – laptop and essential software provided

This is how we work on a project

• Continuous Deployment
• Continuous Integration
• DevOps
• documentation
• issue tracking tools
• testing environments

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Mindbox Sp. z o.o.

At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.

Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.