Microsoft 365 Copilot Lead

We are seeking a Microsoft 365 Copilot strategist and hands-on SME to lead the vision, readiness, deployment, and adoption of AI-powered productivity across a national retail organization in Canada. You will define the 365 Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value — bridging corporate teams and frontline workers. This role sits at the intersection of technology architecture, data governance, and business transformation within a mature Microsoft ecosystem (Azure, M365, Power Platform).

Responsibilities

• Define and drive the Microsoft 365 Copilot roadmap across the organization
• Assess data and governance readiness to support Copilot deployment
• Build organizational capability and drive Copilot adoption across corporate and frontline teams
• Bridge corporate and frontline worker needs to align Copilot capabilities with business goals
• Lead technology architecture decisions within the Microsoft ecosystem to support Copilot readiness
• Establish governance frameworks to support secure and compliant Copilot usage
• Drive measurable business value and ROI from Copilot deployment
• Act as subject matter expert on Microsoft 365 Copilot vision, deployment, and adoption strategy

Requirements

• 5+ years of experience with M365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scale
• Understanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and how data flows
• Knowledge of information governance, including Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions models
• Familiarity with Entra ID and security practices, including Conditional Access, access reviews, oversharing audits, and Zero Trust awareness
• Experience with Copilot Studio, including building custom agents, plugins, connectors, and GPT-based declarative agents
• Skills in Power Platform, including Power Automate and Copilot integration, Power Apps, and dataflows relevant to retail operations
• Background in SharePoint and content architecture, including taxonomy, metadata, and content lifecycle management
• Familiarity with Viva Suite, including Viva Learning, Viva Connections, and Viva Engage, especially for frontline engagement
• Proficiency in adoption and measurement tools, including Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworks
• Understanding of licensing and roadmap fluency, including M365 Copilot licensing models and Microsoft roadmap literacy
• Proficiency in English at a B2+ level

We offer

• We gather like-minded people:
• • Top tech minds driving innovation in AI, cloud and digital platform modernization
  • Supportive team and agile, startup-like culture
  • Hybrid by design mode and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
• We provide growth opportunities:
• • Career development programs
  • Thought leadership, mentoring, soft skills and well-being programs
  • Certification (Anthropic, Gemini, GCP, Azure, AWS)
  • English classes
• We cover it all:
• • Stable pay
  • Participation in the Employee Stock Purchase Plan with a 15% discount
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Referral bonuses up to $2,000
  • Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
  • Corporate, social and well-being events
• Please, note:
• • Benefits listed above are available to employees only
  • We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
  • We will reach out to selected candidates exclusively

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.