Senior Dynamics 365 Engineer (Project Operations/ Field Service)

About the project

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are looking for a Senior Dynamics 365 Engineer with extensive practical experience in Project Operations and Field Service modules.

Project information:

Type of project: IT Services

Office location: Gdańsk

Work model: Remote mode

Project length: long-term

Only candidates with citizenship in the European Union and residence in Poland

Start date: ASAP

This is how we organize our work

This is how we work

• at the client's site
• you focus on a single project at a time

Your responsibilities

• Analyzing complex business, service and project processes and translating requirements into scalable, practical solutions
• Independently leading functional consulting activities, including requirements gathering, workshops, process analysis, functional design and configuration
• Advising customers on process improvements and solution choices, while challenging requirements where needed
• Configuring and optimizing solutions hands-on and supporting testing, training, go-live and post-go-live activities
• Working closely with developers, architects and integration specialists to ensure functional, technical and integration requirements align
• Identifying risks, dependencies and implementation issues early, communicating them proactively and supporting decisions with concrete evidence
• Assessing the impact of changes carefully, asking the right questions before implementation and maintaining a high quality standard
• Taking ownership, driving continuous improvements and collaborating effectively in multidisciplinary and international teams
• Delivering within scope, budget and timelines while maintaining strong customer satisfaction and long-term relationships

Our requirements

• Extensive hands-on Microsoft Dynamics 365 Project Operations implementation experience in real customer environments (must be able to clearly describe personal responsibilities, configurations, decisions and solutions delivered)
• Strong practical understanding of core Project Operations processes, including project management, resource scheduling, time and expense management, budgeting and forecasting
• Knowledge and practical experience with integrations - understanding how Dynamics 365 interacts with surrounding applications and systems
• At least 3 years of experience with Microsoft Dynamics 365 Customer Engagement
• Strong functional consulting capability
• Hands-on experience with requirements gathering, customer workshops, process analysis, functional design, configuration, testing, implementation and customer guidance
• Ability to independently analyze complex business processes and translate these into scalable and workable solutions
• Professional experience with GitHub Copilot
• Very good English skills

Optional

• Extensive hands-on Dynamics 365 Field Service experience in addition to Project Operations
• Experience delivering both Project Operations and Field Service across multiple real customer implementations
• Practical experience with Field Service processes such as work orders, scheduling, agreements, inventory and mobile processes
• Experience delivering multiple end-to-end Dynamics 365 implementations
• Strong knowledge of Dataverse and surrounding Microsoft platform capabilities
• Experience with additional AI-assisted development or consulting tooling

What we offer

• Remote working model
• Dynamic and innovation-driven engineering environment
• Full-time job agreement based on b2b
• Private medical care with dental care (covering 70% of costs)
• Multisport card (also for an accompanying person)
• Life insurance

Development opportunities we offer

• intracompany training
• mentoring
• substantive support from technological leaders
• technical knowledge exchange within the company

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• integration events
• dental care
• no dress code

Recruitment stages

• Introductory call
• Technical interview
• Project Interview
• Final decision

Cyclad

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

This is how we work