Technical Business Analyst (B2B)

Responsibilities

• Analyze business requirements from various stakeholders and translate them into clear technical requirements.

• Design end-to-end business and technical solutions in collaboration with business and engineering teams.

• Manage the product backlog, support sprint planning, and coordinate deliverables with development teams.

• Plan, track, and coordinate project activities to ensure timely delivery and high-quality outcomes.

• Create documentation, reports, dashboards, and stakeholder presentations to support decision-making.

• Support service rollouts across different markets and use cases.

• Analyze issues, coordinate troubleshooting, and support bug-fix activities for live services.

• Drive requirement engineering activities throughout the product lifecycle.

• Build strong product and business domain knowledge, acting as a key contact for stakeholders.

• Collaborate with teams working on AWS-based solutions and microservices architectures.

• Work in Agile environments using Scrum and SAFe methodologies.

• Meet with your team in our Katowice office at least once a month to plan work, align priorities, and discuss progress.

Qualifications

• Successful completion of higher education as a qualified IT specialist or university degree in computer science.

• At least 2 years of experience as a Business Analyst or in a similar role.

• Experience gathering, analyzing, and documenting business and functional requirements.

• Experience working in an agile software development environment.

• Strong understanding of product backlog management and agile delivery processes.

• Good familiarity with Jira and Confluence.

• Experience with tools such as Postman, Draw.io, DataDog, or similar.

• Understanding of AWS environments and microservices-based applications.

• General understanding of networks, databases, and software architecture concepts.

• Excellent communication and interpersonal skills, with the ability to influence stakeholders and facilitate discussions across business and technical teams.

• Proactive mindset with a strong sense of ownership and accountability.

• Knowledge of SAFe practices and frameworks.

• Fluent English, both written and spoken.

• Communication skills in German is a plus.

Develop yourself and the digital future – at Reply!

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.