IT Technician

Do you enjoy solving technical challenges and supporting users in their day-to-day work?

Noratel is looking for an IT Technician to join our IT team and support the operation, maintenance, and development of our IT environment.

In this role, you will be responsible for providing technical support to users, maintaining IT infrastructure, and ensuring reliable operation of hardware, software, and network services across the organization.

You will work closely with colleagues from different departments, supporting both local and global IT initiatives while contributing to a stable, secure, and efficient IT environment.

Role Purpose

Responsible for providing technical support and maintaining the company’s IT infrastructure, ensuring reliable operation of hardware, software, networks, and business systems.

The role supports users across the organization, resolves technical issues, and contributes to the implementation and continuous improvement of IT services and infrastructure.

Key Responsibilities

1. User Support

Diagnose and resolve users’ day-to-day software and hardware issues

Provide direct and remote support to IT system users

Assist the IT team in daily operational activities

1. Hardware & Software Administration

Install and configure computer hardware, office equipment, and required applications

Perform installation and replacement of computer hardware and network cabling

1. Infrastructure Administration

Maintain, install, and troubleshoot Windows Server environments and Network Infrastructure

Administer and maintain Active Directory and Entra ID environments

Provide basic administration and support for Microsoft SQL databases

1. Projects & Continuous Improvement

Actively participate in IT projects and system implementations

Take proactive measures to prevent system failures

Support continuous improvement of IT services and infrastructure

Qualifications & Experience

• Technical degree in a relevant field

• Minimum 2 years of experience with 1st and 2nd line support

• Advanced knowledge of Microsoft Windows operating systems, Microsoft Windows Servers, Hyper-V, and Active Directory

• Advanced proficiency in Networking

• Practical knowledge and experience working with Entra ID and Microsoft 365 Admin Console

• Experience working with an ITSM system

• Good awareness of Cyber Security

• Strong multi-tasking, time management, and documentation skills

• English proficiency at B2 level or higher

• Ability to learn quickly and a desire to expand your knowledge

• Good communication skills

What We Offer

• A key role in supporting the IT infrastructure of a global manufacturing organization

• Opportunities to participate in IT projects and system implementations

• Close collaboration with colleagues across different functions and locations

• A culture that values passion, accountability, care, teamwork, and excellence

• Opportunities for continuous professional development

• Employment in a global organization with strong engineering heritage

• Permanent, full-time position in Dobra, Poland
  

About Noratel

Founded in 1925, Noratel is a global leader in transformers, reactors, and power supplies, serving industrial customers worldwide.

With more than 2,000 employees across Europe, Asia, and North America, we combine local engineering expertise with global manufacturing capabilities.

Our strength lies in custom-designed solutions, developed in close collaboration with OEM customers across industries such as energy, industrial automation, healthcare, and transportation.

Join Us

Be part of a team that helps keep our IT systems secure, reliable, and efficient.

If you would like to learn more about the role, feel free to reach out for an informal and confidential conversation.