Product Manager

Craftware is a technology company of over 500 experts, empowering large organizations to solve complex business challenges with modern IT solutions - from sales systems and automation to data platforms and AI. We operate where technology must be reliable, secure, and scalable. We deliver end-to-end projects: from analysis and architecture through implementation to development and maintenance. We are a trusted partner of industry leaders such as Salesforce, Veeva, UiPath, and Databricks.

Model: remote

Engagement: full-time

About the role:

The product manager is accountable for the overall success of a product throughout its lifecycle, from conception to decommissioning. They identify domain needs, develop, and validate product concepts, and build a business case. They oversee the product's build and launch, including any sourced services; as well as ensure product availability, stability, and compliance needs are met. Product managers collaborate with various teams, including product development, marketing, finance, legal, manufacturing, operations, and sales, as needed, to ensure cohesive progress and success.

Key responsibilities

• Own the strategy for your products across their whole lifecycle, so the customer and their needs stay at the centre.

• Build and update the product vision, roadmap and strategy, and keep them aligned with customer, product, technical and enabling teams.

• Plan and improve capabilities so business outcomes are delivered efficiently.

• Find market opportunities, run competitive analysis, help enable sales and monitor how your domain is performing.

• Use Design Thinking to start from user needs and decide which problems to solve first.

• Run discovery to test usability, feasibility, business fit and value before choosing a solution.

• Create clear roadmaps that capture user needs and non-functional requirements.

• Manage and streamline the product backlog that sets your squads’ priorities.

• Track and report progress against 90-day outcomes and overall product health, including budget.

• Watch user feedback and metrics, and use them to build better experiences with the team.

• Oversee build and launch, including sourced services, and make sure the product stays available, stable and compliant.

• Drive agile best practices with your team, including continuous planning before each sprint.

• Write user stories together with the team, in line with backlog priorities.

• Identify your key stakeholders and deliver in a way that meets their needs and the needs of users, so the product creates real business value.

• Work closely with product development, marketing, finance, legal, manufacturing, operations and sales.

• Keep strong working relationships with engineering and other technical teams.

• Communicate the business value of proposals and deliverables clearly and proactively.

What we're looking for

• A Bachelor’s degree in Computer Science, Engineering or a related field, or at least 4 years of equivalent practical  experience

• 5+ years of experience as a Product Manager

• 2+ years of experience with Agile development and DevOps

• A deep understanding of the product domain, the related technology and the architecture

• Fluent English, spoken and written

Nice to have

• A track record of leading cross-functional initiatives through influence, from start to delivery

• Experience with Design Thinking, user-centred design and user analysis

• Experience building product vision, roadmap and strategy

• Experience designing, developing, delivering or leading digital solutions in a complex environment

• Experience managing initiatives against key metrics and goals

• Strong strategic planning and decision-making skills, with the ability to change direction based on research and data

• Strong analytical, organisational and management skills

• Excellent communication skills, with both technical and non-technical audiences

We offer:

• B2B Contract

• Long-term cooperation

• Remote work

• Flexible working hours