Business Unit Manager

Responsibilities

As Business Unit Manager, you shape a brand-new chapter of our Identity and Access Management practice in Poland. You build up and lead our new team in Katowice from scratch, while acting as the key link to our team in Düsseldorf, supporting both existing and new projects. It is a role that combines leadership and delivery and calls for someone who wants to build something new with curiosity, passion and an agile, collaborative mindset.

How You'll Contribute

• Build up and head a new Business Unit in Poland, growing the team to up to 10 IAM consultants and engineers over the coming 12-month period

• Take on the professional and disciplinary leadership of the team: actively participate in recruitment and sourcing, onboarding, mentoring and development careers

• Build up IAM competencies in the team in a targeted way, both by developing existing team members and by specifically recruiting the skills that are still missing

• Take responsibility for budget, timeline, and successful delivery: staffing plans, utilization, forecasts and monthly reporting

• Plan and steer assignments across multiple parallel client engagements, balancing delivery commitments against team capacity, flagging risks early

• Supervise project delivery and report on KPIs against the business plan, working in an agile mode together with an international team

• Support proposal and bid work with realistic effort estimates and staffing concepts

• Stay hands-on in client engagements rather than managing from a distance: support and steer projects across the full IAM lifecycle, from solution assessments and technology scouting to integration, implementation, data migration and operations

• Support the operational run of IAM platforms for our clients, helping the team troubleshoot, maintain and continuously improve solutions already in production

• Work closely with the Düsseldorf project leads and architects: clear handoffs, shared tooling (Jira, Confluence), and transparent status reporting

 Qualifications

Must-have

• Completed university degree in Computer Science, Software Engineering or a comparable field

• Several years of professional experience including prior experience leading and managing a team, ideally within consulting or professional services, and comfortable with a dual mandate of people leadership and active project involvement

• An entrepreneurial mindset: genuinely motivated to build a new unit and team from scratch, rather than step into an already-established structure

• Solid commercial project management skills: planning, budgeting, forecasting, and reporting in a billable, multi-project environment

• Strong stakeholder management skills: able to operate confidently with local team members, international leadership and clients alike

• Strong communication skills in English and Polish

• Willingness to travel occasionally to Germany (mainly Düsseldorf) and to client sites

Nice-to-have

• Experience in Identity and Access Management, and familiarity with specific IAM platforms (e.g. One Identity Manager, Okta, Auth0, Keycloak, Oracle, Microsoft Entra ID, SailPoint, Ping Identity)

• Experience scaling a team from the ground up, not just managing an established one

• Experience working in international or matrix organizations

• A solid background in operations; ITIL certification

• Project or program management certification (e.g. PMP, PRINCE2, Scrum Master)

• Awareness of compliance and audit frameworks (e.g. GDPR, SOX, ISO 27001)

• German language skills

Develop yourself and the digital future – at Reply!

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.