IT Infrastructure Specialist - Java

Your responsibilities

Would you like to join a team of highly skilled and devoted engineers? We are now looking for an IT Infrastructure Specialist to support Commercial Cards Application platform.

About this opportunity

Welcome to the Commercial Cards team. We add value by support, maintenance, deployment and automation of multiple Nordea applications to fulfill our customers needs. As an IT Infrastructure Specialist, you'll play a valuable role in keeping Nordea operational and transforming our BizDevOps way of working. We are looking for a senior IT Operations Specialist to take ownership of day-to-day operations for our customer-facing card platform. The platform runs on legacy WebLogic and a modern Kubernetes-based platform. This is a purely operational role: you will be the go-to person for incidents, changes, monitoring, security remediation and operational documentation, working alongside the current operations lead and gradually taking over the area.

This full-time role is based in Poland (Warsaw or Gdansk) with hybrid work model.

What you'll be doing:

* You will be practicing BizDevOps, collaborating closely with business, development and other stakeholders.

* You will automate operations and drive continual service improvement, based on application performance.

* You will manage technical integrity, updates, releases and deployments of the application.

* You will handle IT operations , support on weekend or out of office hours with ITIL best practices, including incident and problem management.

RESPONSIBILITIES

* Own operations end to end: incidents, service requests and work orders in BMC Helix, handled within SLA.

* Lead major incidents: coordinate the teams involved, communicate with stakeholders and drive root-cause analysis.

* Monitor applications and infrastructure (Grafana, AppDynamics, batch jobs), tune alerting and dashboards, and run problem management to remove recurring issues.

* Plan and execute production changes, including recurring work such as monthly Windows patching.

* Manage certificates and TLS, and remediate security and vulnerability findings (scan results, CVEs, TLS issues).

* Troubleshoot across the stack: logs, pods, Java application servers, DB2 databases, SFTP and file-transfer flows.

* Make configuration changes through Git (branches, pull requests) and run deployments via Jenkins across dev, test, pre-prod and prod.

* Automate repetitive operational work with scripts.

* Act as the operations contact for platform, network, database and other infrastructure teams: raise, track and follow up requests.

* Own the runbooks, work instructions and knowledge base in Confluence, and coach colleagues on operational practices.

* Drive the operational side of migrating legacy workloads to the new platform and decommissioning old environments.

Our requirements

MUST-HAVE REQUIREMENTS

* 5+ years in IT operations, application operations or infrastructure, including ownership of production systems.

* Solid Linux and Windows Server administration.

* Hands-on Kubernetes and container experience: kubectl, Docker, deployments, troubleshooting pods.

* Administration of Java application servers (WebLogic preferred; Tomcat, JBoss or similar accepted).

* Working knowledge of Git: branching and pull requests.

* DB2 or SQL: writing queries to investigate and verify data issues.

* Strong ITIL practice: incident, major incident, change and problem management, using an ITSM tool.

* Good understanding of networking and security: TLS/certificates, firewalls, network zones, SSO.

* Scripting (PowerShell and/or Bash).

* Experience with monitoring and alerting tools (e.g. Grafana, AppDynamics, Prometheus).

* Ability to analyse Java application logs and stack traces.

* Clear written and spoken English, including incident updates for non-technical stakeholders.

* Ownership and independence: makes decisions, escalates well, and stays calm under pressure.

NICE TO HAVE

* Ability to read and understand Java code, to help pinpoint the cause of application issues.

* CI/CD tooling: Jenkins, Maven, Bitbucket.

* Messaging/streaming platforms (e.g. Kafka).

* Experience in a bank or other regulated environment.

* Familiarity with Agile/SAFe and Jira/Confluence.

* Interest in AI-assisted tooling for documentation and incident handling.

If this sounds like you, get in touch!

Benefits

• Sports membership cards
• Nordea Seniority Benefit
• Wellbeing platform
• Hybrid working options
• Flexible benefits platform
• private medical care
• life insurance
• flexible working time
• integration events
• corporate gym
• corporate sports team
• retirement pension plan
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• holiday funds
• redeployment package
• employee referral program
• charity initiatives

NORDEA Bank Abp SA Oddział w Polsce

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

This is how we work