Product Manager (Identity)

About the role

Identity sits at the heart of this ‘Retail Platform’ across Tesco. The gateway to everything: user interactions, non human interactions, payments, account access and the Clubcard Experience. With billions of API calls across the Identity service each month, and with multiple scrum teams all focussed on the same goal: continuous authentication, everywhere.  
 
The right candidate will be able to freely translate from technical to non-technical terms and help close the communications gap between engineering and the rest of the company and be aware of trends / innovations that could help the Identity API which is responsible for billions of authentications each week. 

What is in it for you

Hybrid working

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about different flexible working options. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

This role requires you to be based in or near Kraków, as you will spend 60% (3 days) of your week collaborating with colleagues at our office locations or local sites and the rest remotely.

Our benefits

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with:

• Up to 20% yearly salary bonus – based on both individual and business performance

• Permanent contract from the go – as a sign of our trust in your abilities

• Tax-deductible expenses (IP)

• Private healthcare (LuxMed)

• Cafeteria & Multisport

• Additional 4 days of paid leave to support your well-being and family life

• Increase in annual leave (from 20 to 25 days) for those not yet eligible for the full holiday entitlement

• Learning opportunities – certified technical training and a learning platform (Udemy)

• Back-to-school day – 1 day off for parents of primary school children

• Fertility leave – up to 2 weeks of paid leave for IVF treatment

• Sports activities with a personal trainer in the office

• Referral bonus

• MacBook as your work tool

If that sounds exciting, then we'd love to hear from you!

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures; 

• Experienced in Product Management, working in an agile or scrum environment for 3+ years. 

• Getting involved and working with a team of developers to deliver value iteratively 

• Strong technical skills working predominately with APIs, Cloud Services, Identity frameworks – ideally from an engineering background 

• Leading the development plans: shaping the overall strategy, defining and prioritising business requirements and working with the different business units to ensure their plans are integrated 

• Work with other Product Managers, architects and the development team to deliver the roadmap using agile methodologies: prioritising requirements, answering development questions and resolving issues, always putting the customer first. 

• This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first. 

You will need

The candidate will need to be able to understand Tesco’s technical landscape, its API infrastructure and deliver value to the organisation. A strong understanding of API design and best practice is essential, whilst prior experience working with authentication standards (e.g. OAuth2, OIDC) is preferable, but not essential. 

Skills relevant for the job:

• Excellent written and verbal communication skills: ability to create clear and clean documentation that an engineering team can understand, and act upon (main tools: Jira, Confluence, Aha!)  

• Highly developed stakeholder management skills: equally at home interacting effectively with an Engineer, and senior team member or peers from across the business or beyond Tesco (suppliers, partners, vendors) 

• Great prioritisation and time management skills: able to balance off competing priorities and take a value-based prioritisation approach across it all 

• A methodical/ analytical approach and great problem-solving skills -often from a ‘first principles’ basis 

• Attitude and the aptitude to learn new product area/domain quickly 

• Great presentation and persuasion skills  

• Team player who could work collaboratively with other members of the team 

• Ownership, responsiveness and commitment towards assigned work  

• Strong decision making and prioritization skills, especially when multiple trade-offs are involved and faster decision are required 

• Expertise of Agile methodologies, writing effective user stories/ acceptance criterions 

• Great people skills and can gain respect and trust of team members and others working with you 

Experience relevant for this job:

• Good domain expertise in the relevant functional area/ a large complex domain 

• Knowledge and experience of product management best practice and methodologies and strong technical acumen 

• Technically competent to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested 

• Understands the impact Tech debt is causing and the value Tech upgrades can bring in, and can hold the objective conversations with your technology counterparts to prioritize it during any sprint  

• Experience working with OKRs highly preferred 

About us

Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you.

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.

Want to get to know us better? Watch our team talk about our culture – YouTube

What our colleagues like the most at Tesco:

• We develop our own products

• We make an impact; large scale of operation

• Accountability and respect are given to us

• We cooperate and support each other

• There are great colleagues who are divided into small teams here

• We can develop and learn new things

Discover how our colleagues shape Tesco’s tomorrow