IT Support Engineer

About the project

As an IT Support Engineer, you will play a key role in keeping our IT environment running smoothly by providing advanced technical support, maintaining core tools and systems, and ensuring reliable infrastructure for both engineering and business teams. This role is ideal for someone who enjoys solving complex problems, improving processes, and supporting a modern technology landscape.

This is how we organize our work

This is how we work

• in house
• at the client's site
• you focus on a single project at a time
• you develop several projects simultaneously
• agile

Your responsibilities

• Provide tier 2/3 IT support to engineering and admin staff
• Maintain and configure development process support tools like Atlassian stack, Git, and SVN
• Deal with licensing process, including extensions and negotiations with vendors and purchasing
• Maintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure
• Manage backups

Our requirements

• Bachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field
• Min. 5 years of experience in an IT support role
• Min. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications
• Min. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors
• Experience supporting Windows/Linux Server environments
• Experience supporting Windows OS and desktop applications
• Good understanding of TCP/IP networking with practical experience
• Ability to work with policies and procedures of an IT department
• Good troubleshooting skills, ability to efficiently investigate the nature of a problem
• Good spoken & written English

What we offer

• A unique opportunity to make a tangible impact in the global healthcare market
• Exposure to the latest technologies and a dynamic, international work environment
• A commitment to your professional growth and career advancement
• Competitive salary with private health insurance, group insurance, sports cards & other social benefits

Development opportunities we offer

• development budget
• technical knowledge exchange within the company

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• fruits
• integration events
• corporate library
• no dress code
• coffee / tea
• drinks
• leisure zone
• employee referral program
• charity initiatives

Recruitment stages

• HR Interview
• Technical Interview
• Meeting with a manager
• Final Decision and feedback

S3 Connected Health

S3 Connected Health is a leading digital health company headquartered in Dublin, Ireland. We are a team of over 250 clinicians, behavioral scientists, and technologists dedicated to transforming healthcare through innovative digital solutions. We create state-of-the-art platforms for remote patient monitoring, medication adherence, and patient engagement that empower millions to improve their health and quality of life.

This is how we work