IT Cluster Manager | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

As an IT Cluster Manager, you will be responsible for financial steering of IT for a group of companies within ERGO International. This role ensures transparency and effective financial steering of IT across ERGO International entities.

You will work closely with local CIOs and CFOs to ensure transparency, consistency and quality of IT financial data and to support decision-making on costs, investments and portfolio priorities. This role combines financial management, data analysis and stakeholder advisory. You will translate financial and operational data into clear insights and recommendations and support the implementation of group-wide standards, processes and tools.

You will also contribute to the integration and transformation of IT organizations across the cluster, ensuring alignment with group frameworks (e.g. TBM) and improving overall cost efficiency and value delivery.

How you will get the job done

• delivering IT financial steering activities based on the TBM framework and corporate processes (planning, forecasting, budgeting, KPI management, cost allocation)

• collaborating with key stakeholders including CIOs, CFOs, IT Portfolio Management, Architecture, Infrastructure and Development teams

• collecting, validating and structuring financial and operational data from multiple entities

• analyzing data to identify trends, risks, opportunities and performance drivers

• preparing analyses, reports and recommendations to support management decisions

• developing and validating business cases, from requirements clarification to final approval

• supporting integration and transformation initiatives across the cluster, from planning to execution

• optimizing IT portfolio (projects, products, services) using financial and value-based criteria

• designing and improving processes and guidelines in line with group governance

• promoting knowledge sharing and alignment across entities within the cluster

• developing and enhancing reporting solutions (data models, dashboards, data flows)

Skills and experience you will need

• fluency in English

• strong experience working at the interface of IT and Finance, ideally in IT controlling, IT financial management or similar roles

• solid understanding of IT cost structures, budgeting and forecasting (CAPEX, OPEX, cost allocation, cost drivers)

• experience in applying or working within IT financial frameworks (e.g. TBM or comparable models)

• ability to translate financial and operational data into clear insights, management-ready analyses and recommendations

• experience working with senior stakeholders (CIO, CFO, IT leadership) and supporting decision-making processes

• strong analytical thinking combined with a structured, pragmatic approach to problem-solving

• hands-on experience in data modelling, reporting and analysis (e.g. Power BI, Excel, or comparable tools)

• track record in contributing to transformation or integration initiatives across multiple entities or teams

• high level of ownership, reliability and ability to work independently with limited guidance

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!