Solution Architect (Process Intelligence) | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

As an IT Solution Architect for Process Intelligence, you will be responsible for designing, implementing and governing the end-to-end architecture and security concept of the Process Intelligence landscape. You will define secure, scalable and compliant solutions in Celonis, covering data integration, access management and technical standards, while ensuring alignment with the platform vision, roadmap and enterprise architecture guidelines. You will act as the central link between IT security, infrastructure, data engineers and business stakeholders to enable secure, reliable and scalable process mining solutions.

How you will get the job done

• designing and maintaining the overall solution architecture for the Process Intelligence platform, including interfaces to source systems and downstream consumers

• creating integrated solution architectures across in-house applications and third-party software components

• developing architectures that balance functional, service quality and systems management requirements while reusing existing patterns and standards

• translating business demands into solution architectures and consulting stakeholders during requirements development

• analyzing and designing domain and application architectures aligned with enterprise architecture guidelines

• establishing architecture governance, standards, guidelines and best practices while ensuring compliance with security requirements

• defining security concepts and platform policies together with IT Risk stakeholders

• enabling and guiding the design and development of integrated solutions across projects and initiatives

• contributing to technical implementations in Celonis, including data transformation and dashboard application development

• collaborating with IT security, infrastructure, data engineering, business stakeholders and architecture teams to deliver end-to-end solutions

Skills and experience you will need

• fluency in written and spoken English

• a university degree in Computer Science, Information Systems Management, Mathematics, Engineering or a related field

• several years of experience as a Solution Architect or Software Architect

• expertise in cloud technologies, web development, mainframe, client-server/.NET and integration architecture

• experience in working within complex global environments with compliance, security and audit requirements

• strong knowledge of programming languages such as Python, Java or C++ and database technologies including SQL

• experience with process mining solutions such as Celonis or dashboard and analytics development with BI tools

• a proactive and self-driven approach to solving problems and delivering results

• ability to collaborate effectively across cross-functional and virtual teams while influencing stakeholders

• strong communication, consulting and customer-focused skills to align architecture decisions with business needs

Nice to have

• holding Celonis certifications

• holding cloud architecture certifications such as Azure Solutions Architect

• holding TOGAF certifications

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!