Technical Delivery Manager (PMO)

About the project

Project Management Office (PMO) at AVSystem delivers complex technology solutions for global telecom customers. We are looking for a Technical Delivery Manager with a strong engineering background who combines hands-on technical expertise with customer-facing delivery ownership.

You will be responsible for deploying our device management, service activation, and monitoring solutions into communication service providers’ environments, working directly with customers and Engineering teams. Our customers include major telecom operators such as AT&T, Orange, T-Mobile, and Vodafone, and you will work on large-scale deployments involving networks, distributed systems, integrations, and real-world production challenges.

This is not a traditional project management role. We are looking for someone who enjoys solving complex technical problems, taking ownership of delivery, and working across customer communication, troubleshooting, solution design, and implementation activities.

This is how we organize our work

This is how we work

• in house

Your responsibilities

• Own the technical delivery of AVSystem solutions in customer environments
• Lead deployments, integrations, configuration, testing, and production rollouts
• Work directly with customers, Engineering teams, and internal stakeholders as a technical point of contact
• Troubleshoot complex issues across network, system, and application layers
• Participate in technical discussions around architecture, integrations, and solution design
• Translate customer needs into practical technical solutions
• Support customer onboarding and knowledge transfer

Our requirements

• 5+ years of hands-on experience in network engineering, systems engineering, telecommunications, cloud infrastructure, or similar technical roles
• Experience deploying, integrating, or troubleshooting complex systems
• Networking knowledge at CCNA level, including TCP/IP, routing and switching, VLANs, DNS, DHCP, HTTP/HTTPS, and security best practices
• Experience with Linux systems and APIs
• Ability to analyze logs, configurations, and technical issues
• Ability to communicate technical topics clearly to engineers and customers
• A proactive approach to owning complex deliveries and solving real-world problems
• English proficiency at B2/C1 level

Optional

• Experience delivering solutions for telecom operators (CSPs/ISPs)
• Knowledge of OSS/BSS, device management, SNMP, MQTT, TR-069/TR-369, or CWMP
• Experience with PKI, virtualization, cloud environments, monitoring, or automation
• Understanding of xDSL, xPON, HFC, LTE, OLT/ONT ecosystems
• Experience with multi-server architectures and load-balanced environments
• Previous experience coordinating technical projects or delivery activities

What we offer

• You’ll work on deployments that actually matter – systems managing millions of connected devices across the globe. Real networks, real scale, real engineering
• You won’t be limited to schedules, status updates, and coordination. You’ll understand problems deeply, influence technical decisions, and see your work running in production environments
• Expect complex integrations, multi-vendor environments, and challenging customer scenarios – not repetitive tasks or “status update theater”
• You’ll collaborate with experienced engineers and delivery specialists who value ownership, technical excellence, and practical problem solving
• Whether you want to deepen your technical expertise, grow towards technical leadership, or develop further in customer-facing engineering, we’ll support your growth
• Fully remote or hybrid work (3 days from Kraków office, 2 days remotely) after onboarding (1-2 weeks onsite)
• Flexible working hours
• A bonus system based on quarterly performance evaluation
• Private medical care and Multisport card
• Onsite gym and chillout space
• Company parking and bike room
• Complimentary snacks and Good Lood ice cream available daily
• Relaxed work atmosphere – no dress code, no open space

Development opportunities we offer

• development budget
• intracompany training
• mentoring
• soft skills training
• space for experimenting
• substantive support from technological leaders
• technical knowledge exchange within the company
• time for development of your ideas

Benefits

• premium AI tools
• sharing the costs of sports activities
• private medical care
• remote work opportunities
• flexible working time
• fruits
• integration events
• corporate gym
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• charity initiatives

Recruitment stages

• Send us your CV
• HR screening
• Technical & managerial interview

1. Think you might align well with AVSystem? Feel free to share your CV with us. We understand that this initial step may come across as somewhat impersonal, but we promise - every CV is unique and important for us, no AI bots included in the process. Share details about yourself, what makes you unique, and why you believe you'd be a valuable addition to our team.

2. Meet with a member of our People Team during an online meeting. In this step, you can share what motivates you to work and learn, discuss your previous achievements and work experiences. Most importantly, we want to ensure you're a great fit for our team. 
Following this, we’ll provide feedback and, hopefully, invite you to the next stage.

3. The main course - technical stage! You'll be invited for a discussion, either online or onsite, lasting about 2h. Be prepared for some theoretical questions, and if you're a software engineer, there might be some live coding involved. Even if we determine that now isn't the ideal time for you to join us, we'll always provide feedback and welcome the possibility of reapplication in the future.

4. Almost there! Now, we'd like you to meet your future team leader and/or manager – they will discuss your career goals and work approach.If everything goes well and everyone is on board, we'll contact you very soon with a job offer!

AVSystem

Welcome to AVSystem, where "Work with the best" is more than a motto, it's our way of life.

Rooted in Poland with a global reach, we are a dynamic, mid-sized product company built on trust, respect, and innovation. Our team, a diverse group of talented professionals, is our greatest asset. Joining us means becoming part of a community that values expertise, creativity, and a passion for technology. Here, professionalism and high quality are not just goals but our everyday reality. Embark on a journey with AVSystem where opportunities are boundless, growth is driven by passion, and every success is a shared celebration. Work with the best – work with AVSystem! 🚀✨

This is how we work