Workplace Technology Specialist

Start date: ASAP

Length: 6 months

Scope: 100 %, full time

Level: Mid–Senior

Location: On-site, 5 days per week

About the team
The IT Enablement function exists to make the company run as smoothly as possible: secure, automated, and improving over time. The Workplace Technology Specialist sits between the helpdesk pod and the IT Systems team. This is a sysadmin at heart with a network focus, owning the physical and infrastructure layer of the Stockholm office experience: onboarding logistics, hardware, and the local network spine.

What you'll be doing

• Own new-hire onboarding end to end on the technology side: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to our tools.

• Own the local hardware lifecycle (provisioning, stock, repairs, returns) and act as an escalation point above first-line support.

• Work with the IT Systems team on the office network spine: Meraki, structured cabling, and keeping meeting rooms, AV, and physical-security infrastructure (badge / access-control, cameras) up on the network and available.

• Lean into the shared ticket queue alongside the helpdesk pod. Everyone on the team carries tickets, and this role is no exception.

• Support the AV and conferencing estate: meeting rooms, all-hands, and event AV.

Who you are

• 4–6 years across systems administration, IT operations, or workplace technology: a sysadmin at heart with a clear lean toward networking.

• Confident with office network fundamentals: you can trace a problem from the endpoint through the switch to the uplink, and you keep Meraki tidy.

• Hands-on and present: you can't stage a new hire's desk or recover a dropped meeting room remotely, and you like being the person on the floor who makes the space work.

• A collaborative operator: you work across the helpdesk pod, IT Systems, and Workplace without dropping threads.

• Comfortable on-site five days a week.

Nice to have

• Meraki administration and local network operations.

• Endpoint and onboarding logistics: macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires.

• Physical-security infrastructure: badge / access-control and camera / CCTV (e.g. Verkada).

• AV and conferencing at scale: room design and acceptance testing (Neat, Zoom Rooms).

• Experience running support through an ITSM / service-desk platform, ideally AI-assisted.

• Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.