Advanced IT Support Engineer

Your responsibilities

• 1st level IT support for local users
• 2nd level IT support for global users within specialization (Microsoft 365 / Azure AD)
• Work with internal resources and technical solutions provided by vendors for uninterrupted support
• Set standards for repetitive procedures to meet repetitive tasks and solve common errors
• Install, configure and maintain workstations, mobile devices and other IT owned equipment
• Keep records of hardware, software, licenses and certificates
• Build knowledge base and prepare documentation to support global help desk
• Support formal changes and quality audits

Our requirements

• Comprehensive technical knowledge in IT field: hardware and software
• Practical knowledge of Microsoft 365, Azure Active Directory
• Practical knowledge of Linux / Windows environments
• Practical knowledge of WAN, LAN, Wi-Fi topics
• Practical knowledge of virtualization platforms, in particular Hyper-V
• Analytical thinking, problem solving skills
• Excellent interpersonal and communication skills, flexibility
• 3 years of experience on similar position

Optional

• Administration experience of SQL databases
• Experience in implementation or theoretical knowledge of services such as: Enterprise Mobility & Security, Intune, System Center Configuration Manager, Advanced Threat Analytics, Defender Advanced Threat Protection

What we offer

• Attractive salary
• Medical care for employees and immediate family members
• Various social package (for example Multisport)
• Support for employees in difficult life situations
• Friendly environment (highest rated indicator in the internal results of employee satisfaction surveys)
• Access to automotive technologies

Benefits

• Multisport
• private medical care

BWI Poland Technologies

Department of suspension systems before being part of a group of Delphi - the world's leading supplier of automotive technology, from 1 November 2009 is part of BWI's Group. Functioning since 2000 in Technical Centre in Balice - a modern R & D center, we currently employ over 400 people. We design and implement the manufacture of passive and active suspensions for leading automobile manufacturers. Production and R & D centers belonging to the BWI Group are located among others in North America, Asia and Europe. In Krosno is our largest factory employing more than 1,200 employees.

This is how we work