UX Researcher

Our UX Research team is four people and we are adding a fifth. You would own research end to end on two long-running product accounts, roughly half your time each.

Future Mind is a team of more than 300 people building software products for clients such as Żabka, Biedronka, Pepco, Superpharm, HEBE, LPP (Sinsay, Reserved) and many others.

What the job is

• running research end to end: scoping with the client, choosing the method, briefing recruitment, fieldwork, analysis, delivery

• sitting with clients to work out what business decision the research has to serve, and saying so when research is not the answer

• moderated and unmoderated usability testing, in-depth interviews, workshops, desk research and benchmarking

• turning findings into something a product team acts on

• working on how we run research: our templates, AI-assisted analysis, our own Claude-based tooling

What we need

• 3+ years in UX, CX or product research, on projects you owned rather than supported

• the judgement to match a method to a problem, and to defend that choice to a client

• readiness to run sessions on site and travel when the project needs it

• Polish at native level, English good enough to moderate a session and write a report

• working with AI in the research process, or a clear willingness to. We automate parts of analysis and reporting and everyone on the team uses it

• estimating your own work and flagging early when it will not fit

What you get

• your projects are yours. Four researchers, no layer of people between you and the client

• short cycles, two to four weeks, several clients a year rather than one product for two years. Between projects you work on our methodology and tooling

• a rate reviewed regularly, as your skills and results grow

• a structured development path with support from experienced researchers

• a budget for conferences and courses, and we speak at them: UX Research Confetti, Design Ways

• truly flexible working hours

• fully paid private healthcare, sports membership, mental health support, language courses

• a laptop of your choice and a second monitor

• frequent team and company retreats, RPG sessions, chess tournaments, annual sailing trips to Masurian Lakes, holiday events, and more.