BPM Signavio Manager (m/f/d)

Your responsibilities

• Implement platform strategy and roadmap
• Partner with the Signavio Platform IT Owner to execute the platform strategy, ensuring scalability and alignment with technology standards and best practices
• Business Relationship Management
• Build strong relationships with Global Business Services stakeholders to understand business needs, priorities, industry trends, and supplier roadmaps, ensuring timely and high-quality solution delivery
• Collaborate closely with internal teams and external vendors to support the delivery of effective and high-quality solutions
• Knowledge management
• Act as a key point of contact for the GBS user community, providing guidance on systems and best practices
• Share knowledge and support end-users with global processes through issue and change request resolution
• Promote best practices and support the adoption and scaling of the Signavio platform across the organization
• Provide consulting support and expertise in system and data integration
• Documentation & Stewardship
• Maintain up-to-date documentation in his/her scope of responsibility, Process flows, Enterprise structure and Competency Centre operational procedures
• Work with power users or key business stakeholders to ensure that the documentation of the processes is aligned with the business
• Operations
• Support Problem Management activities by identifying root causes of reported issues
• Identify the best technical solutions using internal expertise, SAP resources, and external vendors, and coordinate third-party escalations when needed

Our requirements

• University Degree or equivalent
• Fluent in written and spoken English
• 5+ years in multi-national environment with hands on experience, serving as an IT Owner or senior business administrator for SAP Signavio platform is a must
• 5+ years working in cross-functional teams, especially between IT and business units.
• Experience in managing similar BPM platforms is advantageous
• Excellent experience of designing and configuring workflows in SAP Signavio
• Excellent experience of leveraging SAP Signavio data for various kinds of reporting (e.g. through Signavio API)
• Strong understanding of business process modeling, workflow automation, and reporting tools
• Experience of working with SAP and ServiceNow is an advantage
• Good understanding of the SAP Transformation Suite
• Technical certifications are considered an advantage, especially in BPM, ITIL, or SAP Signavio
• Good interpersonal skills - ability to listen and understand questions/problems being. communicated by end-users
• Strong team player mindset

What we offer

• Competitive pay and attractive annual bonus
• On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them
• Promoting from within culture
• Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
• Lot of flexibility in terms of work arrangements (work from office or from home)
• Private medical care (various options to choose) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
• Multisport cards
• Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in a convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
• Working in a diverse and inclusive organization of over 40 different nationalities

Benefits

• JTI Benefit Platform
• Free beverages, snacks, fruit, sandwiches, and popcorn
• Employee Assistance Program (EAP)
• Employee Share Purchase Plan
• 20 weeks of paid family leave for new parents
• Anniversary Award Program
• Quick Reward Program
• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• fruits
• integration events
• corporate sports team
• retirement pension plan
• saving & investment scheme
• corporate credit card
• corporate library
• no dress code
• video games at work
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• extra social benefits
• sharing the costs of holidays for kids
• employee referral program
• charity initiatives

What this position is about:

This role has been established to support the growing internal demand for the SAP Signavio Business Process Management Platform. The individual will support the Signavio Platform IT Owner in implementing the platform strategy and ensuring adherence to technology standards and best practices and scaling up the solution across the JTI organization. The role will collaborate closely with the business owner of the platform on the design and delivery of workflows and reports. Additionally, this position will play a role in incidents and change management for the Signavio platform.

JTI GBS POLAND Sp. z o.o.

JTI Poland is part of Japan Tobacco International, a leading international tobacco company. We operate in 130 countries, employ over 45,000 people worldwide and our product portfolio includes world-renowned brands such as Camel, LD, Winston and Logic, available on the Polish market.

In Poland, we employ over 2,300 employees and we are the 3rd player in the tobacco industry. Since the beginning of JTI’s operations in Poland in 2007, we have been the fastest growing tobacco company: our market share has more than quadrupled and our production volume has grown more than 10 times.

But our business, isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. That’s why since 11 years JTI is one of the Top Employers in Poland, in 2020 being ranked number one for the second year in a row.