Senior Business Analyst

Your responsibilities

Discovery & Requirements

- Run end-to-end discovery - from stakeholder interviews to technical deep dives.

- Turn business needs into clear, testable, and prioritised requirements.

- Map processes and systems (BPMN, UML) to spot gaps and optimisation opportunities.

- Identify integration points across complex enterprise landscapes (ERP, CRM, CMS, APIs, data platforms).

Technical & Solution Analysis

- Collaborate with EMs and Tech Leads to shape scalable, future-proof architectures.

- Validate technical feasibility, security, compliance, and cost-effectiveness.

- Decompose complex solutions into deliverable, trackable increments.

Presales & Client Engagement

- Lead requirements capture in presales and RFP processes.

- Shape solution proposals with Delivery & Engineering.

- Build credibility with C-level and technical teams by linking technology to business impact.

Value & Delivery Alignment

- Ensure delivery outcomes match intended business results.

- Use analytics and data to validate ROI.

- Drive continuous improvement of delivered solutions.

Our requirements

• 5+ years in IT / Technical BA roles across multiple industries.
• Proven track record in enterprise-scale, multi-system integration projects.
• Strong background in digital product delivery from discovery to launch.
• Mastery of BPMN/UML and process mapping.
• Solid understanding of APIs, microservices, integration patterns.
• Ability to read and validate technical documentation (API specs, DB schemas).
• Hands-on with SQL (PostgreSQL/MySQL) and data analysis basics.
• Familiarity with analytics tools (Power BI, GA4, Looker).
• Elite-level facilitation and communication - from exec boardroom to dev standup.
• Ability to simplify complexity without losing detail.
• Skilled in writing user stories, acceptance criteria, and backlog refinement.
• Stakeholder management in high-pressure, multi-party environments.
• An excellent command of written and spoken English (C1+).
• Agile frameworks (Scrum, SAFe, Kanban).
• JIRA, Confluence, Miro, Lucidchart.

What we offer

• Access to the WorkSmile platform offering benefits adapted to your preferences: Multisport card, Private health insurance package, Life insurance, And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• PLN 175 monthly lump sum (ryczałt) for remote employees (UoP contract).
• Discounts on Apple products (B2B contract).
• Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions.

Recruitment stages

• you'll meet with one of our recruiters
• the opportunity to meet with the client

NETGURU S.A.

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.