Senior Solution Architect / Technical Lead

We need a Senior Solution Architect / Technical lead to potentially be part of a six-week assessment for three projects involving AI-enabled enterprise solutions, ServiceNow, and APIs.

• Lead the end-to-end technical assessment across three projects involving AI-enabled enterprise solutions, ServiceNow, and APIs

• Assess the architecture and technical viability of the three shortlisted scenarios

• Define appropriate boundaries between the AI-powered employee experience/orchestration layer and underlying workflow and systems-of-record platforms

• Assess one of the projects’ AI architecture, including orchestration, RAG/knowledge, agents, context management, integration and human hand-off

• Evaluate APIs, integrations, IAM/RBAC, security, data flows, auditability, resilience and observability.

• Work with the ServiceNow Specialist to assess workflow architecture, customization debt, API fitness and required platform uplift

• Identify technical dependencies, constraints, risks and industrialization requirements

• Define the target architecture for the recommended direction

• Assess scalability, operability and governance requirements needed to move from proof to enterprise scale

• Contribute technical inputs to the TCO/business case, transition approach and implementation roadmap

• Present architecture findings and recommendations to the client’s technical and executive stakeholders

• Work with the AI Architect/SME for targeted expert review and technical assurance of the AI-related conclusions

• Co-author the final assessment report with the Engagement Lead and specialist team, translating technical findings, scenario comparisons, architecture recommendations, risks and roadmap inputs into a clear executive decision document

Must-have competencies:

• 10+ years in solution/enterprise architecture or comparable senior technical leadership

• Strong experience designing enterprise-scale integrated architectures.

• Good understanding of AI-enabled enterprise solutions, including LLMs, RAG, agent/orchestration patterns and AI integration, without necessarily being a specialist AI engineer

• Strong API, integration and systems-of-record architecture experience

• Experience with identity, security, governance and non-functional requirements

• Ability to assess competing architecture options objectively and turn findings into a clear recommendation

• Strong stakeholder communication, including working with enterprise architects and senior business stakeholders

• Experience producing target architectures, transition architectures and implementation roadmaps.  

Strong advantages to have:

• ServiceNow / ESM architecture exposure

• Microsoft/Azure AI or comparable enterprise AI platform experience

• Employee experience / digital workplace architecture

• Experience assessing AI solutions for production readiness, rather than only PoCs

• Consulting or assessment engagements involving architecture options and business cases. 

Note: Remember that this is a six-week assessment. This role will have a 50% allocation.